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Texas Health Presbyterian Hospital Plano Names New Director of Patient Access Services

PLANO, Texas — April Hoke has been named director of patient access services and centralized scheduling for Texas Health Presbyterian Hospital Plano.

Hoke, a 12-year industry veteran, joins Texas Health Plano from Methodist Dallas Medical Center, where she served as a patient access director.

In her new role, Hoke will provide leadership in the patient access department with focus on scheduling, patient satisfaction, and the registration process, while aligning with the ancillary departments of the hospital.

“We are pleased to have April aboard and look forward to the imprint she will have at Texas Health Plano,” said Dr. Jeffrey Canose, hospital president.

“Since moving to Dallas, I have heard many positive things about the Texas Health system,” Hoke said. “One aspect of the system is the leadership and foresight in providing the needed tools and technology to the staff to allow for the care and needs of the physicians and patients in a more customer friendly environment.”

Hoke was previously patient access director for a 500-bed trauma center. Her responsibilities included the oversight of inpatient and outpatient Services, labor and delivery, the emergency department, and others. She is a certified Healthcare Access Manager and a member of the Healthcare Financial Management Association. Hoke holds a bachelor's degree in healthcare administration and master's degree in organizational leadership and ethics.

About Texas Health Presbyterian Hospital Plano
Texas Health Presbyterian Hospital Plano is a 368-bed acute care hospital and recognized clinical program leader, providing technologically advanced care to Plano and surrounding areas since 1991. The hospital’s services include orthopedics, cardiovascular services, oncology, pediatrics and women’s services. An affiliate of the faith-based, nonprofit Texas Health Resources system, Texas Health Plano has more than 1,600 employees and 1,200 physicians on the medical staff. For more information, call 1-877-THR-WELL or visit

About Texas Health Resources
Texas Health Resources is one of the largest faith-based, nonprofit health systems in the United States. The health system includes 24 acute care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with Texas Health Resources. It includes the Texas Health Presbyterian, Texas Health Arlington Memorial and Texas Health Harris Methodist hospitals, a large physician group, outpatient facilities, and home health, preventive and fitness services, and an organization for medical research and education.

For more information about Texas Health Resources, call 1-877-THR-WELL, or visit

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