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PHA Launches Inpatient Television Programming

ALLEN, Texas – Presbyterian Hospital of Allen (PHA) has announced the deployment of a new interactive television system that delivers education, entertainment and communications services right to the patients' bedside 24 hours a day. Presbyterian Hospital of Allen is the first facility within the THR system of hospitals to install this new technology and the only hospital in Collin County to provide this service to patients at no additional charge.

Hospital patients will have access to expanded television channels, on-demand premium movies, hospital information including maps, menus and surveys, high-speed Internet and e-mail, health education videos, digital music, relaxation programming and spiritual wellness content – all delivered digitally to patient rooms.

The new service keeps patients and visitors connected to the outside world, improving their sense of well-being and helping to speed their recovery. “Patient satisfaction is the top priority at Presbyterian Hospital of Allen and keeping patients informed plays a vital role in that satisfaction,” says hospital president Sheila A. McKinney. “By providing information that is easily accessible by patients and their families, we are able to significantly improve the hospital experience.”

Internet and e-mail access is brought to the patient through the friendly and familiar medium of television. The online hospital information page provides answers to commonly asked questions from patients and their families regarding their stay in the hospital. A comprehensive library of health education videos provide patients and their families immediate access to critical health information that covers aspects of most major illnesses, from diagnosis to treatment to rehabilitation.

Opened in December 2000, Presbyterian Hospital of Allen has 285 physicians on its medical staff, practicing in more than 20 specialties. In addition to comprehensive women's services, which include a dedicated Breast Center and a full complement of childbirth education offerings, the hospital also provides quality health care services in areas such as orthopedics, pediatrics, gastroenterology, urology and cardiology. A significant expansion project is underway at PHA which will further enhance hospital services. The expansion will include the addition of ICU beds, 14 additional medical surgical beds, six new labor-delivery-recovery-postpartum beds, increased capacity in the emergency department and further enhancements to diagnostic services. Completion is expected in September 2005.

Presbyterian Hospital of Allen is a member of Texas Health Resources, one of the largest nonprofit, faith-based health care organizations in Texas. The system includes 13 acute care hospitals with more than 17,000 employees and 5,000 physicians with privileges on its medical staffs.

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