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Volunteers from Presbyterian Hospital of Dallas Offer Medical Care to Low-income, Uninsured of Northeast Dallas

Lori Tench, R.N. plays with patient Victor Hernandez.

Lori Tench, a nurse volunteer from Presbyterian Hospital of Dallas,
plays with patient Victor Hernandez.

Click image to download hi-res file. 

DALLAS — Presbyterian Hospital of Dallas has joined with Healing Hands Ministries, a charity medical and dental clinic in Lake Highlands, to provide medical and dental services to low-income and uninsured residents of Northeast Dallas.

Presbyterian nurses and physicians on the hospital’s medical staff volunteer the third Tuesday of every month, providing gynecology, primary care and pediatric services. Additional support is provided by dietitians, phlebotomists and social workers.

“There’s no greater example of the dedication of the nurses, physicians and allied health professionals at Presbyterian than to go out into the community and provide medical care to those most in need,” said Elsa Phelan, director of community health at Presbyterian Hospital of Dallas. “This volunteer effort exemplifies our mission to improve the health of the people in the communities we serve.”

Healing Hands Ministries serves residents in Lake Highlands and the Vickery Meadows neighborhood near Presbyterian Hospital of Dallas. The nonprofit clinic provides services to uninsured residents living in those areas.

“We wanted to support the clinic because these residents are people who reside within the service area of the hospital, and to provide medical care proactively is a better way to truly address health issues in the local community,” Phelan said. “By offering these services, we can get these residents into a network of care for themselves and their families.”

Presbyterian started working with Healing Hands in July. The ministry serves about 150 medical patients a month, with an average of 25 local residents visiting the clinic on nights when the volunteers from Presbyterian provide medical services.

“What’s so rewarding is helping someone effectively address a minor medical issue that, if untreated, could turn into a major health problem,” said Lori Tench, R.N., a nurse at Presbyterian Hospital of Dallas who volunteers at the clinic. “This is the true meaning of community-based medicine.”

Patients must schedule appointments through Healing Hands Ministries to be seen by a physician. Patients are asked to make a $10 donation for each medical visit, but they are not turned away if they are unable to afford the donation.

“The work we do here is important and to have assistance from Presbyterian Hospital of Dallas broadens the amount and types of services we’re able to provide to the uninsured of Northeast Dallas,” said Janna Gardner, executive director of Healing Hands Ministries. “We’re very proud of the relationship with Presbyterian and look forward to continuing to improve the health of people in the local community.”


About Presbyterian Hospital of Dallas
Established in 1966, PHD is a flagship hospital of the faith-based, nonprofit Texas Health Resources system. US News and World Report ranks PHD, a recognized clinical program leader, providing technologically advanced care to patients, among the nation’s best hospitals in digestive disorders, orthopedics, and neurology and neurosurgery. The 866-bed facility has approximately 4,000 employees and an active medical staff of more than 1,000 physicians. For more information about PHD, visit

About Texas Health Resources
Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served. Tar’s system of 13 hospitals includes Harris Methodist Hospitals, Arlington Memorial Hospital and Presbyterian Healthcare System, and a medical research organization. THR is a corporate member or partner in six additional hospitals and surgery centers. For more information about Texas Health Resources, visit


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