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'The Business of Health Care Report'

Transparency and Quality Improvement

Click to listen to the taped broadcast.

I’m Doug Hawthorne, CEO of Texas Health Resources, with “The Business of Health Care Report.”

As our nation continues to progress toward reforming health care, hospitals must prepare for meaningful change by continuing to make strides toward greater transparency, improved quality and safety, and utilization of the electronic health record.

Consumers today have access to more information than ever before about the quality of health care services. Web sites such as Hospital Compare, The Joint Commission, and Health Grades post various measures of quality and safety. Access to such information not only makes the health care industry more transparent, it allows consumers to better understand their health care options and creates healthy competition among providers that drives us to improve.

At Texas Health, we are committed to continuous improvement in quality, safety and patient outcomes. That commitment is evidenced by our voluntary participation in several publicly-reported quality improvement projects.

One of those initiatives is the Hospital Quality Incentive Demonstration, a project designed to lay a foundation for pay-for-performance standards. Another is the QUEST: High Performing Hospitals project, which has demonstrated that improving health care quality ultimately drives down costs.

Texas Health will continue to strive for ever-higher levels of performance in quality and safety, identifying and adopting evidence-based best practices to improve patient outcomes.

For our faith-based family of hospitals — Texas Health Presbyterian, Texas Health Harris Methodist and Texas Health Arlington Memorial — I’m Doug Hawthorne.

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