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'The Business of Health Care Report'

QUEST - Year 2
12/13/2010

Click to hear the taped broadcast.

I’m Doug Hawthorne, CEO of Texas Health Resources, with “The Business of Health Care Report.”

Improving quality and patient safety is the number one priority at Texas Health Resources hospitals. Our nonprofit hospitals use multiple tools to measure and improve quality, including our participation in QUEST, a voluntary, 3-year quality improvement collaborative.

In Year 2 of QUEST, three Texas Health hospitals performed in the top 25 percent of the 157-hospital collaborative for eliminating avoidable hospital mortalities, safely reducing the cost of care, and delivering evidence-based care to patients. Congratulations to Texas Health Harris Methodist Azle, Texas Health Harris Methodist Cleburne, and Texas Health Harris Methodist HEB.

Another seven Texas Health hospitals achieved top performance thresholds for two of the three measure sets.

Texas Health joined QUEST to compete against the best of the best. Many of the other QUEST participants were high performing hospitals from the Hospital Quality Incentive Demonstration who wanted to expand their improvement efforts into additional areas. The collaborative has given Texas Health the opportunity to benchmark our progress, improve quality, and see how we compare to other hospitals across the country.

As a healthcare system that is dedicated to continuous quality improvement, we are encouraged by the way our collaborative effort with other high performing hospitals has helped us reach higher levels of performance in safety, quality, cost, satisfaction and cost of care.

For Texas Health Resources and its faith-based family of hospitals, Texas Health Presbyterian, Texas Health Harris Methodist, and Texas Health Arlington Memorial, I’m Doug Hawthorne.

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