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'The Business of Health Care Report'

Importance of Volunteers
12/27/2010

Click to hear the taped broadcast.

I’m Doug Hawthorne, CEO of Texas Health Resources, with “The Business of Health Care Report.”

I’d like to take a moment to recognize the dedicated volunteers who generously give of their time at Texas Health hospitals.

Volunteers are often the first people you see upon entering a hospital. They staff the information desk in the main lobbies, eager to help answer questions and give directions. They work in surgery waiting rooms to ensure that patients are properly checked in and family members are kept informed.

They deliver flowers, brightening the days of our patients. They offer mailroom support and hand out patient menus. They bless us with their smiles and reassurance as they work behind the scenes to provide support across our hospitals.

Volunteers are as much a part of the foundation of our hospitals as the bricks and mortar of our buildings. We simply couldn’t operate smoothly and compassionately without them.

Last year, 2,008 volunteers at Texas Health hospitals donated 245,600 hours of service. Based on a nationally accepted hourly value of $20.85 per hour, that totals $5.1 million in service.

On behalf of our nonprofit, faith based hospitals across North Texas, and on behalf of our patients, we thank our volunteers. Thank you for helping us fulfill our mission: to improve the health of the people in the communities we’re privileged to serve.

For Texas Health Resources and its faith-based family of hospitals, Texas Health Presbyterian, Texas Health Harris Methodist, and Texas Health Arlington Memorial, I’m Doug Hawthorne.

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