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'The Business of Health Care Report'

Patient Safety Awareness Week
03/07/2011

Click to hear the taped broadcast.

I’m Doug Hawthorne, CEO of Texas Health Resources, with “The Business of Health Care Report.”

This week is Patient Safety Awareness Week, a national education and awareness campaign led by the National Patient Safety Foundation.

At Texas Health hospitals, quality and patient safety are our top priorities. We work year round to improve quality and patient safety. During Patient Safety Awareness Week, we engage every employee — from front line staff to executive leadership — to reaffirm that focus.

This week, every clinical unit across Texas Health’s system of hospitals will display a poster listing five key patient-safety responsibilities. Each member of the unit will then sign the poster, acknowledging personal responsibility for:

  • Engaging patients and families in their care;
  • Having a positive attitude towards patient safety;
  • Speaking up when there is a patient safety concern;
  • Asking for and providing assistance to members of the team; and
  • Always making Safe Choices.

At Texas Health Resources, Safe Choices isn’t just a phrase. It’s the name of our mandatory training taken by every employee, from maintenance to housekeeping to patient care. The training urges employees to always report on-the-job mistakes and near misses, because we can’t improve safety if we are uninformed about risks.

Engaging our staff in personal responsibility for patient safety is just one of the many ways we are striving to improve safety.

For Texas Health Resources and its faith-based family of hospitals, Texas Health Presbyterian, Texas Health Harris Methodist, and Texas Health Arlington Memorial, I’m Doug Hawthorne.

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