I’m Doug Hawthorne, CEO of Texas Health Resources, with “The Business of Health Care Report.”
Texas Health Presbyterian Hospital Dallas has begun tracking thousands of pieces of hospital equipment using a radio frequency identification system that instantly identifies where tagged objects are. The system helps our clinicians do their jobs more efficiently. We think it’s had a positive impact on patient satisfaction and employee satisfaction.
The Texas Health Dallas campus is more than 1.6 million square feet, with hundreds of hallways, more than 800 patient rooms and thousands of closets. On a campus that large, nurses could spend a significant amount of time hunting and gathering equipment. In the past, hospitals had to buy and rent extra equipment, but in today’s cost-conscious environment, that’s not an acceptable option.
Our goal was to find a technology solution to reduce the “hunting-and-gathering” time and enable nurses to spend more time on direct care activities that could improve outcomes. That’s what we’ve found this system can do — it saves time that clinicians can now spend with their patients.
Texas Health Dallas has been able to improve inventory levels and asset utilization, reduce rental expenses, and allow care givers the ability to find what they need in seconds. All of these things improve the hospital experience and satisfaction of both patients and care givers.
For our faith-based family of hospitals — Texas Health Presbyterian, Texas Health Harris Methodist and Texas Health Arlington Memorial — I’m Doug Hawthorne.