I’m Doug Hawthorne, CEO of Texas Health Resources, with “The Business of Health Care Report.”
Once upon a time, the trusted family physician was the hub of health care in our communities, caring for patients literally from birth throughout life’s stages. Today healthcare has become a multi-faceted industry with numerous points of access. Health services are now a “team sport,” and the knowledge the family doctor once possessed for each patient has become just one part of the continuum.
Relationships among physicians, patients and the health care system are changing to meet the challenges of improving patient outcomes and controlling the cost of services. Enhanced integration and teamwork between physicians and healthcare systems is critical to the future of healthcare — first and foremost to provide the best and safest care for the community — and second, to meet requirements for new payment models and quality measurements that will be central to healthcare reform.
Texas Health is bringing more physicians into leadership roles throughout our system. New organizational leadership models team a physician — in the role of clinical leader — with an experienced administrator in the role of operations leader. We believe this teamwork approach will build a trusting, accountable relationship among all members of the care team. That will ultimately benefit patients through better coordination, improved outcomes, greater value, higher satisfaction and improved cost.
For our faith-based family of health care — Texas Health Presbyterian, Texas Health Harris Methodist and Texas Health Arlington Memorial — I’m Doug Hawthorne.