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'The Business of Health Care Report'

Population Health Management is About Redesigning the Process of Care
08/06/2012

Click to hear the taped broadcast.

I’m Doug Hawthorne, CEO of Texas Health Resources, with “The Business of Health Care Report.”

Texas Health has been talking a lot recently about population health management. At its core, this is about redesigning processes in physicians’ offices and hospitals, and linking those processes together to provide a coordinated continuum of care and change the way people think about their health.

Primary care physicians typically spend most of their day responding to whatever problems their patients present.

The physician’s entire panel of patients could be as many as 4,000. Within that are populations who have a variety of chronic illnesses. There are others who are healthy and just need some help in maintenance along the way.

What would it be like if the physician could identify which 200 of their 4,000 patients are diabetics, or which 300 are at high risk of developing congestive heart failure?

Instead of just reacting to a problem, the physician could interact with the patient on a more regular basis, before problems become serious. The physician could manage that patient much more closely and not wait for the patient to show up in their waiting room with a problem.

That is part of what we call the “redesign of care.” Working with physicians, Texas Health is redesigning care to improve the health of the people in the communities we serve.

For our faith-based health system — Texas Health Presbyterian, Texas Health Harris Methodist and Texas Health Arlington Memorial — I’m Doug Hawthorne.

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