Texas Health Resources Receives Texas Award for Performance Excellence|
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I’m Doug Hawthorne, CEO of Texas Health Resources, with “The Business of Health Care Report.”
Texas Health Resources was selected as one of two recipients of the 2013 Texas Award for Performance Excellence from Quality Texas Foundation. Texas Health was the only health care organization selected for this award. We’re also the largest health care organization to receive this award in its 20-year history.
This prestigious honor recognizes high performing organizations that use the Malcolm Baldrige National Quality Award Criteria for Performance Excellence. State examiners visited each part of our organization to evaluate how well our employees demonstrate and standardize excellence across our system.
The award is a tribute to the hardworking employees, volunteers and physicians of Texas Health Resources. It confirms that we’re on the right path in our strategy to transform the delivery of care and become the provider of choice in North Texas.
And it recognizes Texas Health as a benchmark organization for our commitment to quality, learning and improvement on behalf of our patients.
Our next step is to apply what we learned from the state process to prepare for the national Baldrige program. We’re honored to receive the 2013 Texas Award for Performance Excellence. What’s most important, however, is that we’re making solid progress on our journey to deliver the best care with the highest patient satisfaction to North Texans.
For our faith-based health system — Texas Health Presbyterian, Texas Health Harris Methodist and Texas Health Arlington Memorial — I’m Doug Hawthorne.