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A Picture That’s Worth a Thousand Words

Because newborns sometimes require special care and parents may be unable to see their babies in the Neonatal Intensive Care Unit
(NICU) as often as they would like, Texas Health Presbyterian Hospital Dallas is working to implement webcams in the NICU to help them stay connected.

The leadership team in the NICU at Texas Health Dallas recognized the need for this service and developed a plan to incorporate webcam technology to bridge the gap when babies require additional care.

“Thanks to this technology, mothers and their families will continue to have the ability to see their babies even if they are transferred to a facility two or three hours away,” says John Taylor, B.S., R.R.T., NICU transport coordinator at Texas Health Dallas. “It is a great comfort for families to be able to see their babies when they cannot be together.”

With this advancement in technology, the NICU will allow webcams to be accessed from any computer with the appropriate password and will soon be accessible via smartphone.

“Parents will have the ability to see their child at almost any time of day,” Taylor says. “We will educate parents so they’re aware of how the technology works. Our goal is to allow them the ability to connect with their babies during a time that can be very emotionally difficult.”

To learn more about the NICU at Texas Health Dallas, call 1-877-THR-WELL (1-877-847-9355) or visit

(Summer 2011)

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