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Privacy Incident

Texas Health Presbyterian Hospital Dallas

Texas Health Presbyterian Hospital Dallas (Texas Health Dallas) is committed to protecting our patients’ information and takes significant steps to do so.  We are writing to inform you about an incident involving some of that information. 

On August 23, 2013, Texas Health Dallas learned that the treatment planning computer was missing from the Gamma Knife department. The theft was immediately reported to the Dallas Police Department – Report Number 216375-A. The security cameras were reviewed and we were able to determine that the theft occurred on or about 6 p.m. on August 22, 2013. A copy of the video showing the perpetrator was provided to the Dallas Police Department.  We continue to work toward identification of the perpetrator and have strengthened our security procedures. 

The computer was password-protected. It would be difficult to access the information without the password. The information on the computer included the following: name, date of birth, age, gender, radiology images, radiation therapy dose planning, treating diagnosis and the medical record number assigned by the hospital. We have no knowledge that any of the information included on the computer has been accessed or used inappropriately. However, we do urge you to contact law enforcement immediately if you notice any unusual activity related to any of your personal accounts. If you would like for us to flag your records for possible identity theft, we will be happy to do so.

We take very seriously our role of safeguarding your personal information and regret the inconvenience to you. You may call 1-800-227-3597 during normal business hours with any questions you have. No one from Texas Health Resources or Texas Health Dallas will contact you other than by an official letter. If you receive a letter related to this situation and have concerns about the authenticity of the letter, you may call the toll-free 800 number above.

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