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Billing Information
Customer Service

We are pleased to answer your questions or provide additional information. Our customer service representatives can be reached at 1-800-890-6034 from 8 a.m. to 4:30 p.m.

A representative will request your account number and be available to answer any questions about your account and/or bill.

Customer service representatives are happy to assist with the following billing services:

  • Pay Your Bill
  • Set Up a Payment Plan
  • Request an Itemized Bill
  • Address Insurance Coverage Questions
  • Request Charity Care Assistance

Automated phone service is available 24 hours a day, seven days a week. Questions can also be emailed to CustomerService@TexasHealth.org.