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Former Pastoral Care Director Now Head of Hospitality Services for HMSW|
FORT WORTH, Texas — Todd Duckett wears many hats. He oversees hospitality for the 222-bed Harris Methodist Southwest Hospital. He moonlights as a disc jockey. He administers nuptial vows for hospital co-workers.
And when a newborn in the hospital’s nursery was temporarily without parents because of adoption complications, Duckett came to the hospital many nights and fed him.
“He was very loved while he was here,” Duckett said.
Duckett, the former director of pastoral care for Harris Methodist Southwest Hospital, is hanging up his chaplain’s hat after 10 years to lead the hospitality services department for the hospital. As he steps down from pastoral care, Duckett completes his transition to administrative director of hospitality services that began last July.
“When I think of the word hospitality, I think of Todd,” said Harris Methodist Southwest Hospital President Brett McClung, “He inspires those around him to go the extra mile to create a warm, compassionate, caring environment for our patients, guests and employees.”
Now, instead of reaching out to patients’ families about making end-of-life decisions, Duckett is reaching out to patients to make sure they feel comfortable and happy. As administrative director, he is responsible for nutritional services, environmental services, safety and security, guest/volunteer services, and construction.
“I view administration as a ministry,” Duckett said. “It’s biblical to be a steward of community. My goal is to make sure the patient feels at ease and as comfortable as possible. I want to make sure their room is clean, warm and inviting and that all of their needs are met.”
Taking on the hospital’s hospitality services brings Duckett’s career full circle, from the days he spent washing dishes and serving trays of food to patients at 15 years old for Holy Name of Jesus Hospital in Gadsden, Ala. He graduated from the University of Alabama in 1985 with a communications degree and intentions of a career in radio, but decided to get back into hospitals as a chaplain.
He studied theology at Southwestern Baptist Theological Seminary from 1987 to 1991 and became the director of pastoral care for the Osteopathic Medical Center of Texas in 1992. He joined Harris Methodist Southwest Hospital in 1998 and pioneered its pastoral services department.
Though Duckett has retired his chaplain’s robe in the workplace, he plans to officiate the wedding of Esther Shawn in the hospital’s IT department in October and provide disc jockey services for the reception. He has doubled as a wedding minister and disc jockey for other co-workers in the past, and is referred to as “Rockin’ Rev” by employees as he makes the hospital rounds.
Duckett is chair of the Patient Safety Committee and a member of the Ethics Committee for the hospital. He also participates in the Diversity Council and United Way efforts of Texas Health Resources.
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