I.T. Department at Texas Health Resources Named Among Nation's Best

ARLINGTON, Texas – The Texas Health Resources Innovative Technologies Division has been selected as one of the nation’s Best Hospital Information Technology (IT) Departments by Healthcare IT News, a major trade publication.

Texas Health is ranked No. 10 in the large hospitals and health care systems category, and is the only Texas-based health care organization recognized. Texas Health was selected from among 179 hospitals and health systems nominated to Healthcare IT News.

The publication based the rankings on results of a workplace satisfaction survey completed by nominees’ IT department staff members. The rankings are contained in a supplement to the magazine’s December issue and online.

The recognition follows Texas Health’s selection in June for the fourth straight year by Computerworld magazine as one of the top 100 workplaces for IT professionals. Texas Health placed No. 19 on that annual list, up from 34 in 2010.

“Our skilled information technology professionals are absolutely critical in helping our health system serve North Texans’ health care needs through lifesaving initiatives such as the electronic health record,” said Stephen C. Hanson, FACHE, Texas Health’s senior executive vice president for system growth and integration. “Finding and taking care of our skilled, dedicated workers is a top priority at Texas Health.”

Healthcare IT News noted that employee workplace satisfaction tends to be most strongly influenced by “subjective” factors such as feeling respected in the workplace, believing that work provides a sense of accomplishment, having a strong spirit of communication and having a favorable sense of staff morale.

“The results are right in line with our emphasis at Texas Health,” said Edward Marx, Texas Health chief information officer. “We believe in working hard, working smart and celebrating together. Knowing that we care for our co-workers and they want the best for us helps build the spirit of compassion that is essential in the health care profession.”

Texas Health IT professionals, like all system employees, are encouraged to take care of themselves to be more productive for work, family and personal responsibilities. Programs at Texas Health that help employees with this include:

  • Tuition reimbursement is available for employees for up to $5,250 annually for clinical degrees and $4,000 for non-clinical programs.
  • The Employee Assistance Program provides free or low cost tools and resources that assist employees with coping with life issues.
  • Employees are eligible to receive up to one work day of paid time off annually for performing community service.
  • Texas Health proudly supports the Uniformed Services Employment and Reemployment Rights Act, providing compensation support for employees who are called to active duty in a war zone. Employees may be eligible for supplemental pay equal to the difference between their Texas Health base pay and military pay.

In addition to benefits enjoyed by all Texas Health employees, IT professionals benefit from programs such as Connections, in which they spend at least a half day with a clinician annually. The program reinforces the impact that staffers’ jobs have on patient care.

Additionally, many project teams work from home, taking advantage of social networking to build productivity. Employee development is pervasive and includes mentoring programs.

“Our talented technology professionals derive immense satisfaction from their work, a fact evident in our selection for these national awards. They know that every time they sit down at their keyboards or work with clinicians, they are supporting caregivers in improving the health of patients across North Texas. And that’s a great feeling when friends and family ask, “So what did you do at work today?” said Marx.

For more information about Texas Health Resources, visit TexasHealth.org.