Five Texas Health Resources Facilities Named Top Performers

ARLINGTON, Texas — Five Texas Health Resources hospitals across North Texas have been named Top Performing Hospitals as part of a national quality improvement initiative. Texas Health was the only health system in North Texas with facilities named to the 2011 Top Performers list.

The goals of the initiative, called QUEST®, are to:

  • Save lives
  • Reduce costs
  • Improve delivery of care through the application of evidenced-based methods

To be named a Top Performing Hospital, facilities must meet each of the three goals.

Texas Health hospitals in Azle, Cleburne and Hurst-Euless-Bedford have been recognized as Top Performers by Premier in 2009, 2010 and 2011. Also, Texas Health hospitals in Arlington and Southwest Fort Worth have been recognized for achievements in 2011.

“Each day employees and physicians at Texas Health strive to improve care for each patient,” said Dr. Mark Lester, interim chief quality officer for Texas Health Resources. “One way we do that is by comparing our practices against our peers across the country in initiatives like this one to see where we can improve. We also communicate throughout our health system about best practices that improve quality of care as we seek to improve the health of the communities we serve.”

Texas Health hospitals implemented two procedures, in particular, that helped improve care. First, nurses use a checklist to help identify patients with a history of certain conditions or who might have developed conditions that need special monitoring. Second, once those conditions have been identified, the patient is then monitored closely with a concurrent review process whereby medical professionals in Texas Health’s quality department review each chart while the patient is in the hospital. Based on what they learn, patient care can be adjusted, if needed, to apply the latest evidence-based treatment protocols.

Those two processes have both been made possible because all of Texas Health’s wholly owned hospitals have implemented an electronic health record. Flagging the conditions at the start of the patient’s stay enables caregivers to fully utilize the electronic system for reminders and alerts.

“The achievements made by QUEST members are remarkable as they continue to reveal what is possible in health care, said Susan DeVore, Premier president and CEO. “Texas Health is a true standard-setter for top quality care in America, as they support the health of people in their community.”

In 2011, 120 facilities across the country were named to the Top Performing list. A total of 278 hospitals participated in the initiative in 2011.

About Texas Health Resources
Texas Health Resources is one of the largest faith-based, nonprofit health systems in the United States. The health system includes 24 acute care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with Texas Health Resources. It includes the Texas Health Presbyterian, Texas Health Arlington Memorial and Texas Health Harris Methodist hospitals, a large physician group, outpatient facilities, and home health, preventive and fitness services, and an organization for medical research and education. For more information about Texas Health Resources, call 1-877-THR-WELL, or visit