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like Dr Chan, he explained to be everything really well. I will recommend him.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339825857,"surveyKey":"6249030614","source":"THPG Transparency","mentionTime":"2024-01-19T05:00:00Z","wordCount":10,"comment":"Best dr for my care specially since I have. Ostomy","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.58}},{"id":1339826997,"surveyKey":"6182404309","source":"THPG Transparency","mentionTime":"2024-01-14T05:00:00Z","wordCount":5,"comment":"Honestly the best doctor ever.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339827473,"surveyKey":"6217966384","source":"THPG Transparency","mentionTime":"2024-01-13T05:00:00Z","wordCount":29,"comment":"Dr Chan has given good attention to my concerns, and has explained my scans to me very thoroughly. I really like being able to see for myself, with explanation!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339827474,"surveyKey":"6217966384","source":"THPG Transparency","mentionTime":"2024-01-13T05:00:00Z","wordCount":44,"comment":"The office staff are so good with each other and with me. I feel like I'm seeing friends when I go there. Since I've had 2 surgeries since Oct, this is important to me! I don't feel like an Anonymous patient when I go. ","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339827435,"surveyKey":"6217930620","source":"THPG Transparency","mentionTime":"2024-01-13T05:00:00Z","wordCount":43,"comment":"I am 80! Dr. CHAN is the most intelligent and helpful physician I have ever seen. He is thorough, answers all questions, while being an excellent listener and compassionate. I am always comforted by his positive demeanor! I can not praise him enough!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339827434,"surveyKey":"6217930620","source":"THPG Transparency","mentionTime":"2024-01-13T05:00:00Z","wordCount":14,"comment":"Dr. CHANS STAFF REFLECT what must be his desire for a great office attitude","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339828014,"surveyKey":"6213288943","source":"THPG Transparency","mentionTime":"2024-01-12T05:00:00Z","wordCount":6,"comment":"Dr Chan is always very professional","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339828957,"surveyKey":"6165266201","source":"THPG Transparency","mentionTime":"2024-01-10T05:00:00Z","wordCount":11,"comment":"Outstanding care from the from the front office to the back","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339829365,"surveyKey":"6195279272","source":"THPG Transparency","mentionTime":"2024-01-09T05:00:00Z","wordCount":88,"comment":"Dr.Chan and his staff work together like a well oiled machine. When you have a caring and great leader like Dr. Chan it makes it easy to see his staff falls right in when he needs them to do so. [...] is professional and very caring for her patients Thanks! And [...] at check-in is the best face and greeter. She is kind, helpful and caring. If I have tears or leaving fearful she is so warm and reassuring. Thanks for employing such awesome staff.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339829308,"surveyKey":"6195257243","source":"THPG Transparency","mentionTime":"2024-01-09T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339829947,"surveyKey":"6177313142","source":"THPG Transparency","mentionTime":"2024-01-05T05:00:00Z","wordCount":15,"comment":"I have had a good experience every time I have had an appointment.a vefry","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339829948,"surveyKey":"6177313142","source":"THPG Transparency","mentionTime":"2024-01-05T05:00:00Z","wordCount":9,"comment":"A very good experience, very nice and friendly staff.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339829920,"surveyKey":"6165280711","source":"THPG Transparency","mentionTime":"2024-01-05T05:00:00Z","wordCount":8,"comment":"Happy to have Dr Chan as my surgeon","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.15}},{"id":1339829921,"surveyKey":"6165280711","source":"THPG Transparency","mentionTime":"2024-01-05T05:00:00Z","wordCount":26,"comment":"Office staff does not follow up as discussed. For example, never received confirmation emails about appointments or procedure instructions.Difficult to get through via phone calls.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.15}},{"id":1320793341,"surveyKey":"6143361396","source":"THPG Transparency","mentionTime":"2023-12-31T05:00:00Z","wordCount":34,"comment":"Dr Chan is a very good doctor. I would highly recommend him! He listens to you and discusses all results of tests that were done and explains it so that you completely understand it.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320793335,"surveyKey":"6051350371","source":"THPG Transparency","mentionTime":"2023-12-31T05:00:00Z","wordCount":5,"comment":"I highly recommend Dr Chan","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.83}},{"id":1320795620,"surveyKey":"6051351607","source":"THPG Transparency","mentionTime":"2023-12-13T05:00:00Z","wordCount":10,"comment":"He is excellent! So knowledgeable and always answers every question!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320795619,"surveyKey":"6051351607","source":"THPG Transparency","mentionTime":"2023-12-13T05:00:00Z","wordCount":4,"comment":"Just a great experience!!!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320795612,"surveyKey":"6024851494","source":"THPG Transparency","mentionTime":"2023-12-13T05:00:00Z","wordCount":100,"comment":"I Love Dr. Chan. He is great, wonderful and exquisite. He is very smart and definitely up on his studies, he made me and my husband feel comfortable with trusting him to make the best decisions for me while in surgery. O trusted him enough to say if you find an issue and you need to cut me open, I trust you to do it. No need to get permission, you've got it. Just speaking to him my first time I knew he was awesome and trustworthy. He saved my colon and my life, thanks doesn't seem to be enough.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320795613,"surveyKey":"6024851494","source":"THPG Transparency","mentionTime":"2023-12-13T05:00:00Z","wordCount":80,"comment":"From scheduling, billing, payment to prep and surgical knowledge, they seemed well tuned and a good fit of personalities. What a blessing it was to have met Dr. Chan and his staff to take care of my every need. I had two surgeons for my procedures. The staff and Dr. Chan made it so easy to make this surgery happen for me. I will always be thankful to Dr. Chan and his staff. Blessed I am to meet Dr. Chan.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320795751,"surveyKey":"6044002929","source":"THPG Transparency","mentionTime":"2023-12-12T05:00:00Z","wordCount":3,"comment":"Very good experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320796793,"surveyKey":"5984652848","source":"THPG Transparency","mentionTime":"2023-12-05T05:00:00Z","wordCount":21,"comment":"I think Dr. Chan is wonderful, always takes the time to discuss all my questions and concerns, really listens and explains.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1301446222,"surveyKey":"5942066024","source":"THPG Transparency","mentionTime":"2023-11-22T05:00:00Z","wordCount":2,"comment":"All good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1301446221,"surveyKey":"5942066024","source":"THPG Transparency","mentionTime":"2023-11-22T05:00:00Z","wordCount":2,"comment":"All good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1301447019,"surveyKey":"5875865546","source":"THPG Transparency","mentionTime":"2023-11-16T05:00:00Z","wordCount":35,"comment":"Dr. Chan is an excellent medical provider and have been his patient for years. Dr. Chan found my cancer, performed my surgery and all my follow up visits and hands down will recommend to anyone.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1301447020,"surveyKey":"5875865546","source":"THPG Transparency","mentionTime":"2023-11-16T05:00:00Z","wordCount":12,"comment":"Very pleased with the level of service, the visit and convenient location.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1279078812,"surveyKey":"5769671397","source":"THPG Transparency","mentionTime":"2023-10-28T05:00:00Z","wordCount":12,"comment":"Dr. Chan Is an outstanding physician and gave me the best care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1279078930,"surveyKey":"5792670193","source":"THPG Transparency","mentionTime":"2023-10-27T05:00:00Z","wordCount":68,"comment":"I wanted to discuss the lab work Dr Chan had ordered before and during my hospitalization, and he was not really willing to do that, it seemed. He DID discuss, in depth, the [...] issue that has come up because of the CT scans [...] and further imaging that I had brought up with him. I really appreciated being shown the images, and having them explained.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.83}},{"id":1279078931,"surveyKey":"5792670193","source":"THPG Transparency","mentionTime":"2023-10-27T05:00:00Z","wordCount":8,"comment":"We did not have much interaction this time.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.83}},{"id":1279079476,"surveyKey":"5752638611","source":"THPG Transparency","mentionTime":"2023-10-24T05:00:00Z","wordCount":5,"comment":"Great details in layman's terms.","ratings":[],"overallRating":{"name":"Overall 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University of Cincinnati College of Medicine - Medical Education - 2011
McGovern Medical School at UTHealth-Surgery Department - Residency - 2016
Baylor University Medical Center - Fellowship - 2017
Bio
Dr. Winston Chan is a double board-certified General Surgeon and Colon and Rectal Surgeon with additional certification and training in the use of the Da Vinci Xi robotic system for minimally invasive surgeries. He is an accomplished surgeon with extensive experience in both university-based teaching and clinical robotics proctoring.
Dr. Chan earned his medical degree from the University of Cincinnati College of Medicine. He completed his general surgery residency at The University of Texas Health Science Center at Houston and his colon and rectal surgery fellowship at Baylor University Medical Center in Dallas. Dr. Chan’s passion lies in using the latest advanced medical technology, such as robotics and laparoscopy, in combination with his own surgical dexterity to treat complex diseases through small incisions to promote patient comfort and outcomes. His surgical expertise includes treatment of gallbladder disease, hernias, colorectal cancer, diverticulitis and inflammatory bowel disease, anorectal disease, reflux disorders, and soft tissue conditions. Outside of work, he enjoys snowboarding, scuba diving, traveling and spending time with family.
Dr. Chan is a member of the American College of Surgeons, American Society of Colon and Rectal Surgeons, and Tarrant County Medical Society. He speaks English and Mandarin.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Medicare Adv
Aetna TX HealthAetna
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Care N Care Medicare Adv
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Coventry First Health
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana ChoiceCare Commercial
Humana HMO PPO Medicare Adv
Medicaid Dallas
Medicare Dallas
Medicare Railroad
Medicare Tarrant
PHCS Multiplan
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Superior Medicare Adv/Wellcare by Allwell
Texas Independence Health Plan (TIHP)
TriWest (BCBS)
Tricare Humana Military
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.9
Rate provider 0-10
4.9
Recommend this provider office
4.9
Provider showed concern
5.0
Provider explained things clearly
4.9
Provider discussed treatment options
4.9
Provider included you in decisions
4.7
Ease of scheduling appointments
4.7
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (112 Ratings, 33 Comments)
5.0
Jan 2024
Everyone was wonderful and my visit went well.
5.0
Jan 2024
It is always a pleasure and informative.
5.0
Jan 2024
I sure did like Dr Chan, he explained to be everything really well. I will recommend him.
4.6
Jan 2024
Best dr for my care specially since I have. Ostomy
5.0
Jan 2024
Honestly the best doctor ever.
5.0
Jan 2024
Dr Chan has given good attention to my concerns, and has explained my scans to me very thoroughly. I really like being able to see for myself, with explanation!
5.0
Jan 2024
The office staff are so good with each other and with me. I feel like I'm seeing friends when I go there. Since I've had 2 surgeries since Oct, this is important to me! I don't feel like an Anonymous patient when I go.
5.0
Jan 2024
I am 80! Dr. CHAN is the most intelligent and helpful physician I have ever seen. He is thorough, answers all questions, while being an excellent listener and compassionate. I am always comforted by his positive demeanor! I can not praise him enough!
5.0
Jan 2024
Dr. CHANS STAFF REFLECT what must be his desire for a great office attitude
5.0
Jan 2024
Dr Chan is always very professional
5.0
Jan 2024
Outstanding care from the from the front office to the back
5.0
Jan 2024
Dr.Chan and his staff work together like a well oiled machine. When you have a caring and great leader like Dr. Chan it makes it easy to see his staff falls right in when he needs them to do so. [...] is professional and very caring for her patients Thanks! And [...] at check-in is the best face and greeter. She is kind, helpful and caring. If I have tears or leaving fearful she is so warm and reassuring. Thanks for employing such awesome staff.
5.0
Jan 2024
Excellent
5.0
Jan 2024
I have had a good experience every time I have had an appointment.a vefry
5.0
Jan 2024
A very good experience, very nice and friendly staff.
4.2
Jan 2024
Happy to have Dr Chan as my surgeon
4.2
Jan 2024
Office staff does not follow up as discussed. For example, never received confirmation emails about appointments or procedure instructions.Difficult to get through via phone calls.
5.0
Dec 2023
Dr Chan is a very good doctor. I would highly recommend him! He listens to you and discusses all results of tests that were done and explains it so that you completely understand it.
4.8
Dec 2023
I highly recommend Dr Chan
5.0
Dec 2023
He is excellent! So knowledgeable and always answers every question!
5.0
Dec 2023
Just a great experience!!!
5.0
Dec 2023
I Love Dr. Chan. He is great, wonderful and exquisite. He is very smart and definitely up on his studies, he made me and my husband feel comfortable with trusting him to make the best decisions for me while in surgery. O trusted him enough to say if you find an issue and you need to cut me open, I trust you to do it. No need to get permission, you've got it. Just speaking to him my first time I knew he was awesome and trustworthy. He saved my colon and my life, thanks doesn't seem to be enough.
5.0
Dec 2023
From scheduling, billing, payment to prep and surgical knowledge, they seemed well tuned and a good fit of personalities. What a blessing it was to have met Dr. Chan and his staff to take care of my every need. I had two surgeons for my procedures. The staff and Dr. Chan made it so easy to make this surgery happen for me. I will always be thankful to Dr. Chan and his staff. Blessed I am to meet Dr. Chan.
5.0
Dec 2023
Very good experience
5.0
Dec 2023
I think Dr. Chan is wonderful, always takes the time to discuss all my questions and concerns, really listens and explains.
5.0
Nov 2023
All good
5.0
Nov 2023
All good
4.8
Nov 2023
Dr. Chan is an excellent medical provider and have been his patient for years. Dr. Chan found my cancer, performed my surgery and all my follow up visits and hands down will recommend to anyone.
4.8
Nov 2023
Very pleased with the level of service, the visit and convenient location.
5.0
Oct 2023
Dr. Chan Is an outstanding physician and gave me the best care.
4.8
Oct 2023
I wanted to discuss the lab work Dr Chan had ordered before and during my hospitalization, and he was not really willing to do that, it seemed. He DID discuss, in depth, the [...] issue that has come up because of the CT scans [...] and further imaging that I had brought up with him. I really appreciated being shown the images, and having them explained.