COVID-19 & Your Physician Visit

Virtual Visits Now Available

You can now visit with your Texas Health Physicians Group provider virtually by video call on your smart phone, tablet or computer. Virtual visits can be utilized for conditions such as:

  • COVID-19 screening
  • Common cold or flu
  • Diabetes
  • Asthma
  • Hypertension
  • Allergies
  • Sinus infection
  • Cholesterol
  • Arthritis
  • Bladder infection (UTI)
  • Minor burns
  • Hypertension

To see if this care option is right for you and to schedule an appointment today, call your provider’s office.

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How We're Keeping You Safe
Here for you. And for your safety. We're taking these steps and more every day.

Online Scheduling Temporarily Unavailable
As we work to slow the spread of COVID-19 and protect our patients and staff, we are not able to accept online appointments at this time. To schedule an appointment, please call your provider’s office directly.
Visitor Policy
In an effort to reduce community spread, we are permitting only one person to accompany patients to their appointment if assistance is needed, either due to mobility or communication concerns. Additionally, this person must be at least 16 years of age or older and will be screened at the practice.
Your Appointment
To help identify and limit potential exposure to COVID-19 in our practices, please review these guidelines prior to your appointment.
  • Prior to Your Appointment

    Please notify your provider’s office before your appointment if:

    • You have been exposed to someone who has tested positive with COVID-19 in the last 14 days
    • You are experiencing any of the symptoms listed below, or a combination of symptoms:
      • Cough
      • Shortness of breath or difficulty breathing
      • Or at least two of these symptoms:
        • Fever
        • Chills, or repeated shaking with chills
        • Muscle pain
        • Headache
        • Sore throat
        • New loss of taste or smell

  • If You Have Symptoms

    All patients (whether or not they have been tested for COVID-19) that are experiencing symptoms of cough, fever or shortness of breath will be asked to self-isolate for at least 7-10 days after the onset of symptoms.

  • Screening at Check-In

    We will be screening every patient and visitor at check in to identify and limit potential exposure to COVID-19 in our practices. Screening involves having your temperature taken and answering a few questions.

  • Masking Policy
    Universal masking is one of the best ways to limit transmission of the virus. With that in mind, everyone — including patients, visitors and staff — is required to wear a mask while in the practice. We will provide you a mask at check-in.
  • Social Distancing
    Reconfigured seating areas to allow for social distancing. Patients are asked to sit with their accompanied visitor.
  • Cleaning Practices
    Patient exam rooms are disinfected between every patient. Waiting rooms, bathrooms, chairs, door knobs and other surface areas are cleaned throughout the day.
  • Hand Hygiene
    Increased hand hygiene practices for patients, visitors and staff. Hand sanitizer is available throughout the practice.
  • Staff Screening

    Staff self-monitor for symptoms including temperature checks; symptomatic caregivers must stay home.

  • Virtual Visits
    Virtual visits are another option for receiving quality care. Virtual visits can be used for allergies, cold, cough, migraines, seasonal flu, rash, stomachache and more.

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COVID-19
COVID-19 Testing
We understand that during this time of uncertainty there is a great deal of interest in being tested for COVID-19. Your provider may write you an order for the COVID-19 test if:

  • You are experiencing symptoms and are in a high-risk group
  • You are experiencing symptoms and have had close contact with an individual who is confirmed to have COVID-19
  • OR you are experiencing significant symptoms
Impact of Social Distancing
Texas Health Physicians Group wants to support you in staying healthy, both physically and mentally, during this time. Get tips on maintaining your well-being and available coping resources.
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