You have a right to request your health information related to care at Texas Health facilities. For your convenience, there are many ways to access your health records. Please choose one of the options further down this page and follow the related steps.

To request copies of billing records, please contact the business office by calling 800-890-6034, Monday thru Friday from 7:30 a.m. to 6:30 p.m., or email

Accessing Health Records in MyChart

Patient Portal

Register or Sign In Now

Most of your patient information can be found in your Texas Health MyChart account.

For immediate access to your health information, select the link at right and follow the directions to login or sign up for a MyChart account.

Submit a Health Records Request Online

Texas Health has partnered with Versima to provide copies of your health information. If you would like to submit a health record request online, please click on the following link(s) below, which will take you to an authorization form in Verisma's system.

Please note the different categories for requests by a patient or by a patient representative. Medical records requests that meet all HIPAA and state requirements are usually available for release within three to five business days after completion.

I Am the Patient

I Am a Patient Representative

I Am an Attorney

Request by Mail, Fax, or Email

Please select an option below to download the Authorization for Release of Patient Information form. Complete all required fields, sign, and then mail, fax or email the form along with a photo ID to one of the options below.

Authorization for Release of Patient Information


Texas Health Resources
Health Information Management Department
Release of Information
612 E. Lamar Blvd
Suite 100
Arlington, TX 76011
Phone:  1-855-681-8243





Additional Requests

Frequently Asked Questions

  • How do I check the status of my request?
    You may check the status of your request by calling 1-855-681-8243. If you received a “Medical Records Request Received” letter from our disclosure management partner, Verisma, you may enter the Access Code from the letter into to track your request and download records if applicable.

  • Can I come in person to pick up my health records?
    You can pick up copies of health records at one of our walk-in locations:

    Texas Health Dallas
    8200 Walnut Hill Ln
    Dallas, TX 75231
    Enter through the main entrance and take a right. Medical records is located on the left just past Pastoral Care.

    Texas Health Fort Worth
    1240 West Cannon St
    Fort Worth, TX 76104
    Medical Records is located in the Heart Center.

    Texas Health System Services
    612 E. Lamar Blvd
    Suite 100
    Arlington, TX 76011

  • Does it cost to get my records?
    Texas Health does not charge patients for a copy of their health records.

  • How do I send copies of my records to my doctor?
    Patients requesting records for another provider visit outside of Texas Health should have the new provider contact Health Information Management Disclosure Management at 1-855-681-8243 or fax request to 1-214-345-8811. Records will be sent directly to the provider.

  • How can I request a computer readable copy of my electronic health information (EHI)?
    Patients or their legal representatives can request an export of their electronic health information. These files are not designed to be read by humans. You will need an application that can read computer-readable data. To request a copy of your computer-readable export, submit a request in MyChart or by contacting THR Disclosure Management at 1-855-681-8243.
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