You have a right to request your health information related to care at Texas Health facilities. For your convenience, there are many ways to access your health records. Please choose one of the options further down this page and follow the related steps.
To request copies of billing records, please contact the business office by calling 800-890-6034, Monday thru Friday from 7:30 a.m. to 6:30 p.m., or email CustomerService@texashealth.org.
Accessing Health Records in MyChart
MyChart
Patient Portal
Most of your patient information can be found in your Texas Health MyChart account.
For immediate access to your health information, select the link at right and follow the directions to login or sign up for a MyChart account.
Submit a Health Records Request Online
If you would like to submit a health record request online, please select one of the links below.
Please note the different categories for requests by a patient or by a patient representative. Medical records requests that meet all HIPAA and state requirements are usually available for release within three to five business days after completion.
Request by Mail, Fax, or Email
Please select an option below to download the Authorization for Release of Patient Information form. Complete all required fields, sign, and then mail, fax or email the form along with a photo ID to one of the options below.
Authorization for Release of Patient Information
Texas Health Resources
Health Information Management Department
Release of Information
500 E. Border Street, Suite 700
Arlington, TX 76010
Phone: 1-855-681-8243