Meet the Team

Texas Health EAP counselors are all State of Texas licensed mental health providers, with at least a master’s degree in counseling or social work, and on average, each have 10+ years of clinical experience. Their diverse training backgrounds, credentials, and clinical experiences, as well as their focus on providing culturally sensitive and LGBTQIA+ affirming support, help us meet the varied needs of our clients.

EAP counselors strictly adhere to their professional Code of Ethics in connection with their respective licensing board and State of Texas legal mandates and make it a priority to operate from an ethical-decision making model.

Employee Assistance Program Team
  • Leadership
    Debbie H., Licensed Psychologist

    • Doctorate in Psychology, Loyola University in Maryland
    • Bachelor of Art, Montclair State University

    Debbie, EAPDr. Hillard earned a Doctorate in Clinical Psychology (Psy.D.) in 2002 and was the former Director of the Johns Hopkins University/Johns Hopkins Hospital Employee Assistance Program, where she functioned both as an Administrator and Clinician from 2002-2011. Dr. Hillard was responsible for launching the internal-based Texas Health EAP in 2016 and has been managing the program since that time. The majority of Dr. Hillard’s career has been related to providing employee assistance program services and clinical/forensic assessments including fitness for duty, pre-employment, workplace violence and risk assessment evaluations. Her clinical experiences range from inpatient mental health, outpatient counseling and working with incarcerated individuals. She has performed over 3,000 public-safety evaluations over the course of her career and areas of specialization include practice ethics, diagnostic assessment, healthcare provider wellness and outreach/prevention strategies.

    Jocelyn T., Licensed Professional Counselor

    • Master of Arts in Counseling, St. Edward’s University
    • Bachelor of Science, University of Texas at Austin

    Jocelyn, EAPJocelyn is a Licensed Professional Counselor with 16 years of experience. Her journey as a mental health counselor started in clinical evaluation and assessment, including diagnostic testing. Her clinical experience ranges from inpatient mental health and crisis stabilization, outpatient counseling, mobile crisis, substance abuse counseling, as well as utilization management and case management from both the provider and payor perspectives. Jocelyn worked in managed care for 10+ years where she gained experience in clinical program management and administration, strategic program planning/consultation, cross-functional collaboration, and sales support.

  • Counselors
    Jessica B., Licensed Clinical Social Worker

    • Master of Science in Social Work, University of Texas at Arlington
    • Bachelor of Arts in Government, University of Texas at Austin

    Jessica is a Licensed Clinical Social Worker with 11 years of clinical experience. Prior to joining the Texas Health EAP team, Jessica worked in a variety of settings, including acute care, victim advocacy, crisis intervention, private practice, and program development. Jessica has experience supporting adults, adolescents, and couples through a wide range of issues, including stress, anxiety, depression, relationship concerns, grief, burnout, and life transitions. Jessica uses a collaborative therapeutic approach that is grounded in evidence-based practices and emphasizes compassion, mindfulness, and empowerment. She is certified in several areas including, but not limited to, Dialectical Behavioral Therapy, Somatic Attachment Therapy, and Emotionally Focused Individual Therapy.

    Chiara E., Licensed Clinical Social Work, Licensed Chemical Dependency Counselor

    • Master of Science in Social Work, University of Texas at Arlington
    • Bachelor of Arts in Psychology, Texas Tech University

    Chiara, EAPChiara is a Licensed Clinical Social Worker and Licensed Chemical Dependency Counselor with 17 years of clinical experience. Chiara brings experience from roles within inpatient and outpatient behavioral health, domestic violence shelters, mobile crisis units, and residential rehabilitation facilities for addiction. Chiara has experience working with adults, children, and couples on a wide variety of issues including anxiety, depression, stress management, burnout, grief, domestic violence, and work-life balance. Chiara utilizes an integrative approach to counseling combining short-term, solution-focused, and cognitive-behavioral interventions, within the framework of person-centered approach, to assist a wide range of individuals develop new skills, or reconfigure their existing skills, to manage and reduce overwhelming thoughts and emotions.

    Sara G., Licensed Clinical Social Worker-Supervisor

    • Masters of Social Work, University of Texas at Arlington
    • Bachelor’s in Psychology, Hendrix College

    Sara, EAPSara is a Licensed Clinical Social Worker-Supervisor with 12 years of clinical experience. She brings a plethora of knowledge given her varied work experiences in the areas of medical social work, domestic abuse, and adolescent residential treatment. In her previous role as clinical administrator, she managed a psychiatric admission department at an acute care facility, where she was involved in diagnostic assessment, crisis stabilization and care planning for individuals seeking mental health and substance abuse care. Sara believes in utilizing multiple therapy modalities to include cognitive behavioral, solution-focused, and dialectic behavioral interventions. Sara incorporates a patient-centered approach and builds therapeutic rapport by creating a safe, judgement free space for clients to explore their concerns and reach their goals.

    Susan L., Licensed Professional Counselor-Supervisor, Licensed Marriage & Family Therapist

    • Master of Arts in Marriage and Family Therapy, Texas Woman’s University
    • Bachelor of Science in Psychology, Texas Woman’s University

    Susan, EAPSusan is a Licensed Professional Counselor-Supervisor and a Licensed Marriage and Family Therapist with 11 years of clinical experience. Susan has provided guidance and counseling to individuals, couples, and groups utilizing a Solution-Focused Therapy approach. She has experience working with both acute and chronic mental health issues, within a variety of settings including inpatient, outpatient, jail health, crisis stabilization, and community health.

    Timothy P., Licensed Clinical Social Worker-Supervisor, Licensed Chemical Dependency Counselor

    • Master of Social Work, University of Texas at Arlington
    • Bachelor of Science in Rehabilitation Studies, University of North Texas

    Timothy is a Licensed Clinical Social Worker and Licensed Chemical Dependency Counselor. Timothy’s 8 years of clinical experience varied from roles within adult inpatient and outpatient behavioral health, mobile crisis, and addiction-based residential rehabilitation facilities. Timothy has experience working with adults and health care professionals with various mental health and substance use concerns. Timothy uses interventions such as Mindfulness Based Self Compassion, Cognitive Behavioral Therapy, and Solution-Focused Therapies to support a client’s personal goals.

    Stephanie R., Licensed Master’s Social Worker, Nationally Board-Certified Health and Wellness Coach

    • Master of Science in Social Work, University of Texas at Arlington
    • Bachelor of Science in Family Consumer Sciences and Business Administration, Texas State University

    Stephanie, EAPStephanie is a Licensed Master Social Worker and Board-Certified Health and Wellness Coach. Stephanie brings 10 years of clinical experience from roles within adult and adolescent inpatient psychiatric hospitals, outpatient community mental health treatment facilities, crisis intervention units, and virtual mental health counseling/coaching. Stephanie has experience working with adults and adolescents with a wide variety of issues including depression, anxiety, stress management, coping with physical illness, grief, major life changes, marriage, parenting, communication, boundaries, and work/life balance. Stephanie utilizes a collaborative, solution-focused, strengths-based approach to counseling through motivational interviewing strategies, cognitive behavioral therapy, and psychoeducation to help individuals overcome hardships, explore unique ways to work through barriers and identify strengths and motivations to work towards goals, implement positive behavior change, and improve overall wellbeing.

  • Wellness Ambassadors
    Robert H., Licensed Master Social Worker

    • Master of Social Work, New York University
    • Bachelor of Social Work, University of Nevada Las Vegas

    Robert, EAPRobert is a Licensed Master Social Worker with 14 years of clinical experience. He has been employed with Texas Health since 2014 and joined the Texas Health EAP team in 2021 as a Wellness Ambassador. Rather than seeing individual counseling clients, Robert’s work focuses on raising awareness about EAP services and empowering employees to utilize EAP to assist with life’s challenges. Robert’s goals are to reduce the stigma associated with seeking support/assistance and to provide resources to improve employee wellness and self-care. Robert is often seen onsite at the various Texas Health entities providing education, outreach, and support to Texas Health employees through rounding, conducting presentations and facilitating Critical Incident Stress Management groups following a critical incident.

    Jamie W., Licensed Master Social Worker

    • Master of Science in Social Work, University of Texas at Arlington
    • Bachelor of Science in Rehabilitation Studies/Minor in Addiction

    Jamie, EAPJamie is a Licensed Master Social Worker. Before joining the Texas Health EAP team as Wellness Ambassador, Jamie spent 10 years working in community behavioral health. In her role as Wellness Counselor, Jamie has enjoyed meeting and serving Texas Health staff from all corners of the Metroplex. Jamie’s focus is on prevention and outreach, most days she is traveling to different Texas Health entities spreading the word about EAP services and wellbeing strategies and providing real-time support to staff. Her favorite thing about working for Texas Health is seeing the Promise behaviors in action while visiting with employees and leaders.

  • Call Center Representatives/WorkLife Assistants

    Call Center Representatives/WorkLife Assistants are highly valued members of our EAP team. They are often working behind the scenes to meet our clients’ needs and are usually a client’s first encounter with our program. They each have at least 10+ years of customer service experience, with a focus on delivering exceptional service.

    Nasseema A., WorkLife Assistant

    Nasseema, EAP

    Jackie L., WorkLife Assistant

    Jackie, EAP

    Amy P., WorkLife Assistant

    Libby S., WorkLife Assistant

    Libby, EAP

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