Transforming Our System

Texas Health was formed in 1997 after three highly respected organizations – Harris Methodist Health System in Fort Worth, Presbyterian Healthcare Resources in Dallas and Arlington Memorial Hospital – combined to expand North Texas healthcare services. Since then, we have been evolving into a consumer-centric organization that provides health and well-being services at most life stages.

2016

• Unveiled Reliable Care Blueprinting™ and advanced high-reliability principles and tools across the system to promote clinical excellence, quality and patient safety.
• Formed the Southwestern Health Resources clinically integrated network and Texas Health Aetna health plan to improve affordability and access to care.
• Set Texas Health’s Vision of “partnering with you for a lifetime of health and well-being.”
• Deployed CareConnect One, technology that integrates registration, clinical care, billing, medical records and self-service functions into one online platform.

2017

• Launched a new 10-year strategy that puts consumers at the center of all that we do.
• Began building core consumer capabilities, including consumer research and analytics, to design data-driven and new, improved healthcare solutions.

2018

• Introduced TexasHealthFamilyCare.com to make it easier for consumers to research primary care doctors, schedule appointments and access health information online.
• Launched Texas Health Community Impact to help reduce health disparities, address social determinants of health and improve North Texans’ health outcomes.
• Began providing mobile urgent care services through DispatchHealth.

2019

• Awarded $5.2 million in Community Impact grants to address social determinants of health.
• Offered Hospital2Home, a free service for Emergency Department patients that gives them immediate virtual access to a physician for post-discharge questions and follow-up.
• Opened Texas Health Frisco, a joint-ventured hospital with UT Southwestern Medical Center.

2020

• Became one of the largest hubs for COVID-19 information, screening, treatment, assessment and vaccinations in North Texas.
• Connected consumers to physicians and care teams virtually to safely maintain care delivery during the pandemic.
• Addressed health disparities and provided food and critical relief to underserved communities.
• Opened Texas Health Breeze Urgent Care™ clinics, Texas Health Hospital Mansfield, and expanded existing healthcare campuses to offer a seamless care experience closer to home.
• Accelerated business innovations to improve efficiencies, reduce costs and mitigate risks.
• Expanded our general surgery residency program to prepare the next generation of physicians.

On the horizon

Soon, we plan to:

• Preserve telehealth capabilities for select healthcare services to maintain convenience and patient and family safety.
• Offer a seamless, integrated health and wellness experience across all care channels.
• Create new products and services to improve the health and well-being of our consumers and drive transformation through our people, processes and technology.
• Award $5.2 million in Community Impact grants.