Location and Parking
The NICU is a closed unit (secure) located on the 3rd floor of the hospital. Visitors arriving during daytime hours should park near the main entrance of the hospital. If arriving at night, visitors should park and enter through the Emergency Room entrance, where you will be escorted to the 3rd floor by our security officer.

Texas Health Rockwall Maternity RoomParent Involvement and Visitation
Parents are welcome 24 hours a day, and we encourage you to be part of the care discussions.

Checking On Your Baby
Your baby will be listed in the NICU under the mother’s last name. When calling to check in on the baby, please use this information and the baby’s band identification number to obtain information.

Family Lounges
There is a comfortable waiting area with a coffee station, vending machines, seating, and usb plug access for charging of electronic devices.

Food in the NICU
We encourage parents to leave the unit to eat their meals. You may have a light snack but ask that you eat meals away from the bedside.

Breastmilk Storage
Parents will have the ability to check their milk into the system. Parents can store one bin full of milk in the freezer. Additional milk can be stored at home and brought to the NICU as needed in freezer containers.

Easing the Transition to Home
The NICU provides a room where parents can spend the night with their infant the night prior to discharge. This gives parents the chance to experience caring for their child on their own, with the security of caregivers close by.

Female Nurse with Infant
Getting Oriented with the NICU
Learn more about what to expect during a NICU stay including who will care for your baby, coping with a NICU stay and more.

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