The Peek-a-Boo Neonatal ICU™ service at Texas Health hospitals allows parents, designated family members and friends to view real-time video of their baby in the Neonatal Intensive Care Unit (NICU). The parent’s login also provides one-way audio for their newborn to hear mom or dad's voice in the NICU. All access is routed through a secure internet portal.
See Your Newborn
This service is offered free of charge to provide the best possible experience for our patients and their families, thanks to the generous philanthropic support of one of our grateful patients.
Log in to see your baby!
Who can view the babies?
Only people with authorized access such as the parent, family members and NICU staff can view the video. Your baby can only be viewed over the internet by you and the family and friends you allow to access the service.
How many user accounts can I create?
The baby’s parent can create 25 family and friend user accounts.
Do all the users have the ability to speak or sing to my baby?
No, only the primary account can use the one-way audio. Additionally, it is only available for babies in a Giraffe bed.
Will the video be on all the time while my baby is in the NICU?
No, a baby’s video could be off for a variety of reasons. It can be difficult to stream video during staff interactions with your baby, and there will be times when NICU staff turns the camera off. When this occurs, you will see the message: “The video system is currently offline. Please try back again later.” If your video remains offline for over an hour, please feel free to contact our nursery.
Will Peek-a-Boo Neonatal ICU work on my phone?
Yes, Peek-a-Boo works on any smart phone by typing the URL into the web browser.
Who do I call if I am experiencing technical difficulties with Peek-a-Boo Neonatal ICU?
If you are experiencing technical difficulties accessing the webcam service, please call 817-250-3120.
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