Texas Health Resources' board members and senior leaders adhere
to and advocate for our mission, vision, values and Promise, as
well as our Code of Business Ethics and Governance Plan. Our
leadership also expects accountability from each other,
clinicians and employees alike as it improves the quality of
care our patients receive, ensures deadlines and budgets are
met, and drives continuous improvement. Accountability also
reinforces our core value of Excellence, which boosts pride
throughout our workplace as employees understand that their
contributions make a difference.
We put a number of strategies in place to drive accountability
for successfully fulfilling our mission, vision, values and
Promise throughout the system. Some of these include:
- Adopting appropriate standards of the Sarbanes-Oxley Act,
which call for stronger board independence and fiscal
- Incorporating best practices from industry consortia, such
as the Patient Safety Culture Initiative and the Malcolm
- Ensuring independence6 on hospital boards by
including community representatives. This also meets Internal
Revenue Service requirements for nonprofit, tax-exempt
- Meeting annually to ensure major strategic initiatives
align with our Promise.
- Confirming managers adhere to budget and financial
policies, sustain credit ratings and protect our organizational
- Auditing externally our financial statements and practices
to ensure accuracy.
- Evaluating progress being made on business priorities and
strategic plans, the quality of care being delivered and
whether stakeholder needs are being met.
- Reviewing patient, physician and employee satisfaction
surveys, and comparing findings with national and regional
- Creating our own proprietary Approval, Authority and
Responsibility Matrix for board members, leadership teams and
management to provide uniformity and accountability for
decisions being made throughout the system.
5 Malcolm Baldrige is the world's most widely
accepted model for running an effective organization.
6 Those who do not have a direct financial,
employment or contractual relationship with the organization or