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He once again explained my overall heart health and the benefits of my procedure.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360834180,"surveyKey":"6401830775","source":"THPG Transparency","mentionTime":"2024-02-18T05:00:00Z","wordCount":21,"comment":"Always a good visit with Dr Lo. He keeps me informed of all that is happening with my heart / artery conditions.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360834407,"surveyKey":"6395889561","source":"THPG Transparency","mentionTime":"2024-02-17T05:00:00Z","wordCount":9,"comment":"Doctor spent more time with me than other doctors","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360834406,"surveyKey":"6395889561","source":"THPG Transparency","mentionTime":"2024-02-17T05:00:00Z","wordCount":13,"comment":"It's too bad more doctor's offices are not as organized as this one","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360834716,"surveyKey":"6395974798","source":"THPG Transparency","mentionTime":"2024-02-16T05:00:00Z","wordCount":2,"comment":"Kind, knowledgeable","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1360838333,"surveyKey":"6304862836","source":"THPG Transparency","mentionTime":"2024-02-03T05:00:00Z","wordCount":177,"comment":"I arrived about 15 minutes early for my appointment, did all of my pre visit paperwork online. After sitting in the waiting area for one hour and twenty minutes I walked up to the desk and asked if the doctor was running behind and was told no. I told them I had been waiting agonist an hour and a half. The woman who checked me in walked over to her computer and said \"Oops, I forgot to check you in, my bad\". She never even looked at me, never apologized for the error, just turned around and walked off. She didn't seem like she could care less. One of the other girls said she would send a message to the back. Still not one person said I'm sorry for the mistake. I finally got called back after about 10 more minutes. Dr. Lo apologized when I finally got in, the getting office don't care at all, their attitude seemed to be so what. If they dislike their job so much they should find something else to do.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.4}},{"id":1339821744,"surveyKey":"6275542272","source":"THPG Transparency","mentionTime":"2024-01-31T05:00:00Z","wordCount":3,"comment":"Knowledgeable and kind","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.95}},{"id":1339823930,"surveyKey":"6267080546","source":"THPG Transparency","mentionTime":"2024-01-24T05:00:00Z","wordCount":26,"comment":"I wasn't thinking clearly so I have a few questions for the doctor. When I called I got a message and nobody called me back yet.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1339826003,"surveyKey":"6243932363","source":"THPG Transparency","mentionTime":"2024-01-18T05:00:00Z","wordCount":15,"comment":"I like the way they treat me.Very professional staff.Thank to all of you.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339826004,"surveyKey":"6243932363","source":"THPG Transparency","mentionTime":"2024-01-18T05:00:00Z","wordCount":4,"comment":"Good experience.Thanks you.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339828209,"surveyKey":"6207326615","source":"THPG Transparency","mentionTime":"2024-01-11T05:00:00Z","wordCount":13,"comment":"Excellent physician ! Loved the guy great care and simple explanation of my condition!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339828210,"surveyKey":"6207326615","source":"THPG Transparency","mentionTime":"2024-01-11T05:00:00Z","wordCount":5,"comment":"Wonderful experience and timely too","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339828682,"surveyKey":"6195238088","source":"THPG Transparency","mentionTime":"2024-01-10T05:00:00Z","wordCount":17,"comment":"Dr. Lo, is a very good Doctor very concern about my health and medication that I take.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339828681,"surveyKey":"6195238088","source":"THPG Transparency","mentionTime":"2024-01-10T05:00:00Z","wordCount":16,"comment":"Very happy with my appointment very little waiting time to be called to see the doctor.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339829641,"surveyKey":"6182424407","source":"THPG Transparency","mentionTime":"2024-01-06T05:00:00Z","wordCount":10,"comment":"Felt like he didn't believe my Information and current concerns.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.15}},{"id":1339829642,"surveyKey":"6182424407","source":"THPG Transparency","mentionTime":"2024-01-06T05:00:00Z","wordCount":19,"comment":"The doctor was distant and I felt he could have been more concerned since I was a new patient.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.15}},{"id":1339829636,"surveyKey":"6182350816","source":"THPG Transparency","mentionTime":"2024-01-06T05:00:00Z","wordCount":73,"comment":"Dr. Lo thoroughly explained my Heart Catheter Results & the next steps. He told me what options (& their risks) are available to me. He changed 2 meds to help & informed me of my dietary needs going forward. He made me feel completely confident in his abilities & care for me as his patient. He is an improvement in my previous Cardiology treatment. I am glad I will be under his care.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1339829637,"surveyKey":"6182350816","source":"THPG Transparency","mentionTime":"2024-01-06T05:00:00Z","wordCount":56,"comment":"From the young woman who helped me find the building (I grew up in Dallas & was totally lost), through the front desk staff & into the room with one of his assistants, everyone showed compassion for my nervousness, complete competency in administering the EKG & care about my comfort. I was at ease very quickly.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320793682,"surveyKey":"6101317678","source":"THPG Transparency","mentionTime":"2023-12-28T05:00:00Z","wordCount":22,"comment":"I always recommend Dr Lo to everyone that asks but if he gets too popular where will I be on the list","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1320793683,"surveyKey":"6101317678","source":"THPG Transparency","mentionTime":"2023-12-28T05:00:00Z","wordCount":6,"comment":"The experience was professional and congenial","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1320794175,"surveyKey":"6101285871","source":"THPG Transparency","mentionTime":"2023-12-22T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320794176,"surveyKey":"6101285871","source":"THPG Transparency","mentionTime":"2023-12-22T05:00:00Z","wordCount":1,"comment":"Good","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320794168,"surveyKey":"6101352333","source":"THPG Transparency","mentionTime":"2023-12-22T05:00:00Z","wordCount":14,"comment":"I always refer Dr. Lo whenever the subject of a heart doctor comes up!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1320794879,"surveyKey":"6068297487","source":"THPG Transparency","mentionTime":"2023-12-16T05:00:00Z","wordCount":30,"comment":"Dr. Lo took the time to show me the aorta and explained about how it gets enlarged and how to care for myself. He also set my mind at ease.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.75}},{"id":1320795229,"surveyKey":"6044029369","source":"THPG Transparency","mentionTime":"2023-12-14T05:00:00Z","wordCount":19,"comment":"Excellent flow and communication between intake, assessment and treatment planning, and care to check insurance status for proposed treatment.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":4.7}},{"id":1320795433,"surveyKey":"6051333380","source":"THPG Transparency","mentionTime":"2023-12-13T05:00:00Z","wordCount":10,"comment":"Dr Lo listened and patiently answered my list of questions.","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1301445738,"surveyKey":"5967111435","source":"THPG Transparency","mentionTime":"2023-11-28T05:00:00Z","wordCount":3,"comment":"Very good experience","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1301446577,"surveyKey":"5909687222","source":"THPG Transparency","mentionTime":"2023-11-18T05:00:00Z","wordCount":10,"comment":"Dr. Lo is very attentive and answered all my questions","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}},{"id":1301446898,"surveyKey":"5894128832","source":"THPG Transparency","mentionTime":"2023-11-16T05:00:00Z","wordCount":6,"comment":"Wouldn't hesitate to recommend this provider!","ratings":[],"overallRating":{"name":"Overall Satisfaction","value":5}}],"PGSealOfIntegrity":{"dataIntegrity":{"horizontal":{"darkBackground":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL_WHITE.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL.png"},"darkBackgroundHighResolution":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/HORIZONTAL/PG_SEAL_SM_ICON_HORIZONTAL_WHITE/highresolution.png"}},"stacked":{"darkBackground":{"png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED_WHITE.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/web-emblems/STACKED/PG_EMBLEM_STACKED.png"}}},"sealOfIntegrity":{"darkBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_HIGH_REZ.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_HIGH_REZ.png"},"lightBackground":{"jpg":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_BW_HIGH_REZ.jpg","png":"https://s3.amazonaws.com/bfountain-prod-cdn/PG/seal-of-integrity/PG_CERTIFIED_SEAL_BW_HIGH_REZ.png"}}},"totalPages":1,"ratings":[]}],"filter":{"minThreshold":0,"minRatingCount":30,"minSurveyCount":0,"minWordCount":0,"days":150,"page":1,"perPage":100,"showComments":true,"showRatings":true,"configVersion":"v2","period":{"to":"2024-04-02T23:59:59Z","from":"2023-11-04T00:00:00Z"}}},"reviews":{"client":"Texas Health Resources","entities":[{"id":"1821397092","name":"Nathan J. 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University of Pittsburgh School of Medicine - Medical Education - 2011
UTSW Medicine Department - Residency - 2014
Washington University/B-JH/SLCH Consortium - Fellowship - 2017
Duke University Hospital Program - Fellowship - 2018
Bio
Dr. Nathan Lo, M.D., was born in Edison, N.J. He received his undergraduate degree from Dartmouth College in Hanover, N.H., graduating Summa Cum Laude with a major in biochemistry and a minor in English. After earning his medical degree at the University of Pittsburgh School of Medicine in Pennsylvania, he completed internship and residency training in internal medicine at The University of Texas Southwestern Medical Center in Dallas. He then completed a cardiovascular disease fellowship at Washington University in St Louis, Mo., and an advanced fellowship in interventional cardiology at Duke University in Durham, N.C.
Dr. Lo is board-certified in internal medicine, cardiovascular disease, and adult comprehensive echocardiography. He has published multiple book chapters and journal articles on various topics within interventional cardiology in the American Journal of Cardiology, the Journal of the American College of Cardiology: Cardiovascular Interventions, and other prestigious publications. His areas of special interest include clinical cardiology, echocardiography, diagnostic angiography, and coronary and endovascular interventions.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Better Health Chip Medicaid
Aetna Better Health Star Plans Medicaid
Aetna Medicare Adv
Aetna TX HealthAetna
Ambetter-ACA/Marketplace
American Health Advantage
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Care N Care Medicare Adv
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Cook Childrens Medicaid
Coventry First Health
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana ChoiceCare Commercial
Humana HMO PPO Medicare Adv
Medicare Railroad
Medicare Rest Of Texas
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
ProCare Advantage Medicare HMO
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
Texas Independence Health Plan (TIHP)
TriWest (BCBS)
Tricare Humana Military
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
WellPoint Medicaid(Formerly Amerigroup)
WellPoint Medicare Adv(Formerly Amerigroup)
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
4.8
Rate provider 0-10
4.9
Recommend this provider office
4.9
Provider showed concern
4.9
Provider explained things clearly
4.9
Provider discussed treatment options
4.9
Provider included you in decisions
4.8
Ease of scheduling appointments
4.8
Ease of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.9 out of 5 (114 Ratings, 30 Comments)
5.0
Feb 2024
Good and friendly doctors and staff.
5.0
Feb 2024
Excellent visit with Dr. Lo. He once again explained my overall heart health and the benefits of my procedure.
5.0
Feb 2024
Always a good visit with Dr Lo. He keeps me informed of all that is happening with my heart / artery conditions.
5.0
Feb 2024
Doctor spent more time with me than other doctors
5.0
Feb 2024
It's too bad more doctor's offices are not as organized as this one
5.0
Feb 2024
Kind, knowledgeable
4.4
Feb 2024
I arrived about 15 minutes early for my appointment, did all of my pre visit paperwork online. After sitting in the waiting area for one hour and twenty minutes I walked up to the desk and asked if the doctor was running behind and was told no. I told them I had been waiting agonist an hour and a half. The woman who checked me in walked over to her computer and said "Oops, I forgot to check you in, my bad". She never even looked at me, never apologized for the error, just turned around and walked off. She didn't seem like she could care less. One of the other girls said she would send a message to the back. Still not one person said I'm sorry for the mistake. I finally got called back after about 10 more minutes. Dr. Lo apologized when I finally got in, the getting office don't care at all, their attitude seemed to be so what. If they dislike their job so much they should find something else to do.
5.0
Jan 2024
Knowledgeable and kind
4.8
Jan 2024
I wasn't thinking clearly so I have a few questions for the doctor. When I called I got a message and nobody called me back yet.
5.0
Jan 2024
I like the way they treat me.Very professional staff.Thank to all of you.
5.0
Jan 2024
Good experience.Thanks you.
5.0
Jan 2024
Excellent physician ! Loved the guy great care and simple explanation of my condition!
5.0
Jan 2024
Wonderful experience and timely too
5.0
Jan 2024
Dr. Lo, is a very good Doctor very concern about my health and medication that I take.
5.0
Jan 2024
Very happy with my appointment very little waiting time to be called to see the doctor.
4.2
Jan 2024
Felt like he didn't believe my Information and current concerns.
4.2
Jan 2024
The doctor was distant and I felt he could have been more concerned since I was a new patient.
5.0
Jan 2024
Dr. Lo thoroughly explained my Heart Catheter Results & the next steps. He told me what options (& their risks) are available to me. He changed 2 meds to help & informed me of my dietary needs going forward. He made me feel completely confident in his abilities & care for me as his patient. He is an improvement in my previous Cardiology treatment. I am glad I will be under his care.
5.0
Jan 2024
From the young woman who helped me find the building (I grew up in Dallas & was totally lost), through the front desk staff & into the room with one of his assistants, everyone showed compassion for my nervousness, complete competency in administering the EKG & care about my comfort. I was at ease very quickly.
4.7
Dec 2023
I always recommend Dr Lo to everyone that asks but if he gets too popular where will I be on the list
4.7
Dec 2023
The experience was professional and congenial
5.0
Dec 2023
Good
5.0
Dec 2023
Good
5.0
Dec 2023
I always refer Dr. Lo whenever the subject of a heart doctor comes up!
4.8
Dec 2023
Dr. Lo took the time to show me the aorta and explained about how it gets enlarged and how to care for myself. He also set my mind at ease.
4.7
Dec 2023
Excellent flow and communication between intake, assessment and treatment planning, and care to check insurance status for proposed treatment.
5.0
Dec 2023
Dr Lo listened and patiently answered my list of questions.
5.0
Nov 2023
Very good experience
5.0
Nov 2023
Dr. Lo is very attentive and answered all my questions