There are myriad ways for volunteers to enrich their own lives
and those of countless patients and visitors to Texas Health
Presbyterian Hospital Dallas. When you become a volunteer at
Texas Health Dallas, you
join a team of caring professionals whose mission is to improve
the health of the people in the community they serve. Together
with physicians on the medical staff, the vision is to be
recognized by the community for faith-based care delivery,
illness prevention and health education.
Students of high
school and college age,
Volunteers are asked to commit to one four-hour shift each week,
for a minimum of six months of service. Most opportunities are
during the day on weekdays. There are limited evening and weekend
placements available. Adult volunteers must be 18 years of age or
older to participate.
There are many benefits to becoming a volunteer. In addition to
helping others, volunteers have the opportunity to meet new
friends, learn new skills, gain new insights and achieve a sense
of accomplishment. Volunteers receive free parking, a coffee
break, flu shots and membership to the Finley Ewing
Cardiovascular and Fitness Center at the employee rate after a
contribution of 50 hours.
Volunteers are needed throughout the hospital. Opportunities
Admitting Office: Escort patients to nursing
units, Outpatient Registration and other clinical areas, locate
wheelchairs, assist families entering the hospital, provide
office support, visit with patients waiting to be admitted,
Ambassadors: Provide support to patients and
their families by visiting them during the first 24 to 48 hours
of admission, answer questions about the hospital and
communicate our desire to meet their expectations for clinical
care and comfort.
Day Surgery: Provide assistance in the busy
patient care unit where patients recover after day surgery.
Volunteers help discharge patients via wheelchair and provide
general assistance on the floor. This is a busy, fast-paced
unit. Afternoon assignment.
Food and Nutrition Services/Menu Collection:
Provide valuable support to patients and staff by picking up
daily menu cards. Assist patients with food choices, complete
menus if patients are unable to do so on their own and return
to food service staff for processing. Lots of patient
interaction! Morning assignment.
Greeting and Wayfinding: Enhance the service
offered to visitors and guests by escorting those who enter the
hospital. Be the "friendly face" that gets them to their
destination quickly, efficiently and with a smile.
Information Desks: Provide patient location
information to visitors and callers. Great assignment for those
with strong customer service/people skills. Challenging and
Medical Library: Assist library staff with
general duties such as re-shelving books as well as special
projects. Helpful to be comfortable with the use of Microsot
Word, Excel, and the Internet.
Office Activities: Many hospital departments
and patient care areas need volunteers to help with office and
clerical activities. Volunteers can provide extra hands to keep
departments running smoothly and efficiently allowing staff to
remain focused on patient needs and services.
Patient Care Floors: Assist staff and comfort
patients by providing extra TLC. May help with patient
discharges and assist at the nurses station.
Surgery Waiting Room: Assist families waiting
for their loved ones having surgery by being the liaison
connecting them to the doctors after procedures. The volunteer
keeps track of those in the waiting room and keeps them updated
about room assignments, etc. A very busy, challenging and
Call Volunteer Services at 214-345-7580 for more information on
any of these opportunities or apply
online to get started.
The volunteer services office coordinates two unpaid internship positions. One supports the Volunteer Services department and the second supports the Operational Excellence department. Both require a 14-week commitment of 20 hours per week. Candidates for Operational Excellence should be in a Masters program for Healthcare Administration; undergraduates are no longer eligible to apply. Candidates for Volunteer Services can be college, graduate or post-bac students. If you are interested in applying for one of these positions, please contact the volunteer services department at 214-345-7580.
High School Volunteer Program
The high school student volunteer program is active during the summer only. Applicants must be 14 years of age by June 1 of the program year. The 2015 summer application deadline has passed. We will not be accepting additional applications. The 2016 applications will be available starting in January 2016.
SERV College Volunteer Program
The SERV Volunteer program is a more rigorous branch of the adult volunteer program open to all college students wishing to pursue a health-care career as a nurse, PA or physician. In order to meet the needs of students whose schedules change each semester, SERV students will only be required to work one semester.
SERV students are placed for one weekly four shift volunteer shift in the Emergency Department and gain patient care experience by rounding on patients. Students also serve a second weekly four hour shift in another area of the hospital. Outside of the eight hours of volunteering a week, the program allows student to sign up for shadowing experiences. These are typically 2-4 hour shifts shadowing a variety of physicians in different areas of the hospital.
Volunteers for the program should have excellent interpersonal skills and should have weekday daytime available for shadowing. Current volunteers who have served three months and 50 hours of service will only be required to work one volunteer shift for SERV for a total of 50 hours in the semester. Once your application is received, you will be contacted by a SERV student in order to complete supplemental reference letters.
SERV is open three semester per year. Spring applications are due November 1st for January-May program. Summer applications are due April 1st for the June-August program. Fall applications are due July 1st for the September-December program. Late applications will not be considered.
All prospective volunteers must complete an application packet,
which includes the volunteer application. Prospective volunteers
must also sign a statement of confidentiality and a release to
run a criminal background check. No one with a misdemeanor
conviction (other than for a minor traffic violation) or a felony
conviction can be accepted as a volunteer. Volunteers are also
required to provide two references from outside of their
families. Online applicants will be contacted by the Volunteer
Office to schedule an in-office interview. Apply
now to become a volunteer at Texas Health Dallas.
All volunteers must attend volunteer orientation and have a
Mantoux TB test prior to beginning volunteer placement. Training
is provided for each placement area. Volunteer orientation is
held twice a month.
For more details about volunteer opportunities, call