Physicians on the medical staff at Texas Health Presbyterian Hospital Kaufman and
other clinical personnel trained in emergency care are prepared to
deal with serious injuries and illness.
Emergency physicians also serve
patients in larger hospitals, such as Texas Health
Presbyterian Hospital Dallas and Texas Health Presbyterian
Hospital Plano. Texas Health Kaufman provides access to
Careflite® helicopter transport to a major trauma or stroke
center, if necessary.
- ER Accreditation: 24-hour, Level IV trauma emergency
- ER Wait Times: Wait times average less than 120 minutes
We realize that seeking emergency services is
stressful. This information below will provide answers to questions about triage and wait times.
What is triage?
Triage is a process used by emergency
departments to rank patients based on the seriousness of their
How does staff determine the order that patients are
The triage nurse uses a three-level system to rank patients'
- Category 1: Emergent: Patients whose symptoms are severe,
and without immediate medical attention, could result in loss
of limbs or death.
- Category 2: Urgent: Patients whose symptoms require
prompt medical attention but are not likely to suffer loss of
limbs or life if medical care is not received for a short
period of time.
- Category 3: Non-urgent: Patients whose symptoms need a
medical evaluation and treatment, but time is not a critical
How long do I have to wait to be seen?
Wait times vary for each person depending on how serious their
condition is, the category assigned by the triage nurse, and
how many patients have more serious conditions. Patients
arriving by ambulance or walking into the emergency department
may be seen before people who have been waiting if the
physicians on the medical staff determine their conditions are
more serious based upon the above triage system.