Visitor Guidelines & Your Upcoming Visit
Texas Health is reaffirming our commitment to current masking guidelines.

We will continue to require employees, physicians on the medical staffs, patients and visitors to wear a mask when in all Texas Health facilities and at any Texas Health event, even if a person is fully vaccinated. Masks, when combined with handwashing and maintaining safe distance, have been proven to be effective at limiting the spread of COVID-19. Our guidelines aim to protect our patients and staff, while providing a safe environment for all. Texas Health also is continuing to screen each person entering care facilities as well as limiting visitors for the same reasons.

It is vital that we continue to wear masks to protect our community and each other.

Visitor Guidelines
We know that having your loved ones with you is important. However, we are limiting the number of people in our facilities to protect patients and health care personnel.

Download Visitor Guidelines
  • General Visitor Information

    We welcome visitors who meet the following guidelines:

    • Must be 16 years or older.
    • Must pass the visitor COVID-19 screening, including symptoms, international travel, and exposure risk* before entering the care facility.
    • Must wear the hospital-provided wristband and hospital-approved face mask at all times, including patient rooms and public areas. Bandanas, gaiters, or masks with valves are not allowed.

    General visiting hours are 7 a.m. – 7 p.m. Please check with unit nurse manager or nurse manager designee for unit-specific visiting hours.

    Visitors who are COVID-19-positive or suspected COVID-19-positive:

    • Visitors with COVID-19 symptoms or other risk factors are not allowed.
    • Visitors who have tested positive for COVID-19 may visit only if they have been fever-free for 24 hours without the use of fever-reducing medications, have improved symptoms, and at least 20 days have passed since first symptom(s) or first positive test date.
    • Phone calls and video chats are another way to connect with your loved ones.

    * Visitor is not allowed if, within the last 14 days, has been within 6 feet of an infected person for a cumulative total of 15 minutes or more over a 24-hour period, when either the visitor or COVID-19-positive person was not wearing a mask. If they have been exposed to a COVID-19-positive person, they must have had a positive COVID-19 test in the last 90 days, but not within the last 20 days (10 days for L&D/NICU). Additionally, visitor is not allowed if, within the last 10 days, has traveled outside the U.S. in the last 10 days, including to Canada or Mexico are not permitted per CDC guidelines.

  • Behavioral Health

    No visitors.

  • Clergy

    Clergy may visit and must pass visitor screening.

  • COVID-19 Patients (Positive or Suspected Positive)

    COVID-19 Positive Patients Visitation Guidelines

    How to Put On and Take Off Personal Protective Equipment

    One visitor once per day for up to 2 hours during normal visiting hours and must meet the criteria below.

    • Pass COVID-19 screening criteria.
    • Wear hospital-provided personal protective equipment (PPE) and hospital-approved face mask at all times.
    • Stay in patient’s room at all times – no loitering.
    • Limit personal items to 1 bag and cellphone.
    • No food or drinks allowed in the patient’s room.
    • Follow all hospital staff instructions.

    There are risks associated with visiting a COVID-positive patient, especially for unvaccinated or immunosuppressed individuals, despite taking all reasonable precautions.

    No visitors for COVID-19 positive or suspected positive in the Emergency Department or if the patient’s attending physician determined that it is unsafe for a patient to have visitors, we will continue to provide and support the use of virtual tools for visitation and daily patient updates for families.

  • Emergency Department

    COVID-19 Negative Patient: One support person may be allowed in the waiting room dependent on facility space availability. The same support person may go back to the treatment room with the patient. No restrictions on visiting hours.

    COVID-19 Positive Patient: No visitors.

  • Hospital Inpatients, including ICU (non-COVID-19 patients)

    One visitor per patient per day may be allowed and may stay in the patient’s room overnight.

  • Labor & Delivery/Postpartum/Neonatal Intensive Care Unit

    Updated Labor & Delivery, Postpartum, and NICU visiting guidelines to further protect mother, baby, partner, patients, and staff.

  • Outpatient Services (radiology, lab, pre-admission testing)

    One visitor may be allowed dependent on facility space availability.

  • Outpatient Surgery/Procedure (includes L&D and Surgery Waiting Areas)

    One visitor may be allowed dependent on facility space availability.

  • Patients with Disabilities or Impairment

    One support person is allowed. No restrictions on visiting hours.

    Support persons must:

    • Pass visitor COVID-19 screening before entering the facility.
    • Wear hospital-provided personal protective equipment (PPE) and hospital-approved face mask at all times.
    • Follow all hospital staff instructions.

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How We’re Keeping You Safe

Texas Health has taken steps to help limit the spread of COVID-19 and make our facilities safe for everyone:

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Your Pregnancy and Delivery during COVID-19 Precautions
What to expect when you arrive at the hospital for a maternity stay.
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