COVID-19 Virtual Tour: Please watch this video for helpful information related to entering the hospital, our visitor policy and more during this time.
You may already know how you want your baby’s birth to happen. At Texas Health Plano, we work with you to achieve the birth you want, while keeping you comfortable and secure. We support family involvement in your birth, as part of our family-centered care philosophy. We know that babies thrive when their family is engaged in the birth.
Pre-Register for Your Hospital Stay
If you have scheduled a maternity stay, you can now complete the hospital pre-registration process online! Start by gathering relevant primary and secondary insurance information, the guarantor's personal and employment specifics, and emergency contact numbers.
After logging in, click Pre-Register > Pre-Register for My Delivery. Get started.
Arriving for Your Birth
Where to Park
Labor and Delivery is located in the Margot Perot Center in Tower A. Moms arriving for labor during daytime hours (7 a.m. to 9 p.m.) should park near the main lobby doors. There are also Stork Parking spaces on the second level of the parking garage. The rotunda doors that lead into the main lobby will be unlocked, as will be the side doors. If arriving during the night (9 p.m. to 7 a.m.), you should park and enter through the emergency department.
Where to Check In
Families should check in at the Labor and Delivery desk in Tower A, on the third floor. When you get off the elevator, take a right and go through double doors. If you would like a room with a hydrotub or need a birthing ball, please let admission staff know.
Paperwork at Check-In
Even if you have preregistered, you will need to check in at the registration desk. After some paperwork and depending on your situation, the charge nurse will direct you to the appropriate location.
What to Bring With You to Labor and Delivery
When packing a labor bag include your photo ID, insurance information and any items you want to occupy your time during labor. You do not need to bring your luggage or car seat to the labor room.
Your Labor and Delivery Room
We are here to help you have the birth experience that best fits your wishes and needs.
Your Labor Room
Your entire birth process — labor, birth and recovery — will take place in one of our 16 uniquely designed and soothing private maternity suites. Each room includes:
- Flat-screen TV
- Sleeper sofa for a support person
- Free internet access
- Spacious shower or a bathtub for comfort during labor
- Aromatherapy patches, available upon request
Labor Support Tools
Texas Health Plano has birthing balls, labor bars and a hydrotherapy tub for use during labor and invites you to bring other labor-support tools. When you arrive at Labor and Delivery, please notify your nurse if you would like to use one of them.
Make Yourself at Home
This is your birth experience and we want you to be comfortable. Feel free to bring labor support tools, your own birth gown, music players, blankets, pillows, etc.
If you have a birth plan, please share it with your nurse when you arrive at your labor room. You do not have to create one. We will try to follow your wishes as long as they does not interfere with the health and safety of you or the baby.
Visitors During Labor and Birth
Note: See restrictions on visitors during coronavirus pandemic.
Our family-centered approach to maternity care embraces the important role of the whole family — mother, father, siblings and grandparents — in the birth of your child.
Visitors During Labor
Our flexible visitation policy allows you to determine who visits and when. You may decide who you want to be present for the birth, although we request that an adult other than your support person accompany any children.
Visitors During the Birth
For the security of patients and staff, be mindful of the following guidelines:
- You may determine who may be present during your vaginal birth.
- Only one visitor may be in the operating room during a cesarean.
- All visiting siblings and other children must be accompanied by an adult other than the patient in labor.
If You Want Visitors Limited
Tell your nurse if you would like to limit the visitors to your room.
Vending machines, comfortable seating and phone charging stations are available in the waiting room outside of Labor and Delivery. Texas Health Plano also has the following options for refreshments:
- A grab-and-go Fresh Market in Tower B on the second floor
- Healing Grounds Café, serving Starbucks® coffee, in the main lobby on the first floor
- Texas Health Prescription Shop in the main lobby on the first floor
- Texas Health Gift shop in the main lobby on the first floor
Filming and Photography
Documenting this special occasion is important for many of our families. Cameras are allowed with the following conditions:
- Your medical provider and any nurses or other providers in the room must consent to the video or photography. The individual recording the birth must sign the hospital’s Photographer/Videographer Agreement.
- Video or photography can begin only when allowed by the physician or hospital staff.
- The individual must obtain permission to photograph or videotape any hospital staff before doing so.
- Only hand-held devices are allowed in Labor and Delivery (no tripods).
Please note that the physician or nurse may require the individual to stop photographing or videotaping at any time.
Pain Management Options
There is no medical “best choice” for managing pain during labor. Everyone has different pain thresholds. Instead, it’s a question of what makes the most sense for you and your partner.
Pain Management Options at Texas Health Plano
If you find that you want additional pain management during labor, the options available at Texas Health Plano include:
- Laboring in water
- IV medication
- Nitrous oxide
- Aromatherapy patches
Laboring in Water
Hydrotherapy allows a mom in labor to change positions easily, comforted by the warm water. It may also help relieve pain and reduce the need for additional anesthesia. When appropriate, we offer hydrotherapy for pain relief for laboring mothers who are interested in this option.
Expectant parents often find it helpful to have the support of a doula.
Scheduled Cesarean Births
Before Your Birth
If you are having a scheduled cesarean at Texas Health Plano, please remember the following:
- Please do not eat or drink at least eight hours before the procedure or the procedure may be rescheduled, possibly to another day
- After check-in, you will be prepared approximately two hours prior to the procedure. While visitors are allowed, you will be occupied with tests.
Scheduled Cesarean Births
When you arrive, tell the admissions staff you are there for a scheduled procedure. You will be taken to a cesarean prep room, where you will remain for approximately two hours. During this time, the nurses will monitor the baby and check your vitals and you will receive an epidural. Before the surgery, your support partner will be taken to change into scrubs. They may take a camera or cell phone into the operating room. You will be wheeled to the operating room and your partner will meet you there.
In the operating room will be two physicians, a nurse and an anesthesia provider. One adult may be present in the operating room for the surgery unless there are any safety concerns.
Gentle Cesarean Births
For expectant moms who need a cesarean, Texas Health Plano offers a family-center cesarean, called a gentle cesarean. In a gentle cesarean, the standard blue drape can be replaced with a clear drape. With the clear drape in place, the family can watch the baby being born from the mother’s womb, similar to a mother being able to see the birth during a vaginal delivery. If you are interested in this type of experience, please discuss it with your physician.
What to Expect During and After
Typically, you will be in the operating room for about one hour. After the surgery you will be moved to a recovery room with your baby and support person. If there are no safety concerns, you will have skin-to-skin time with your new baby to establish the first feeding.
After your baby is born, the placenta is typically discarded as medical waste. But the placenta can be used to help others. At Texas Health Plano, women who have a cesarean birth have the option to donate the placenta for the use in treating difficult-to-heal wounds and burns. To consider this option during your birth, speak with your physician or the admission staff.
After Your Birth
Skin to Skin
As soon as possible after birth, nurses will place your baby skin to skin for at least an hour to allow time for the first feeding. Skin-to-skin time helps your newborn stay warm, stabilizes blood-sugar levels and is considered good for all babies.
The Golden Hour
The first hour after birth is called the golden hour, when we encourage only mom, baby and one support person in the room to promote rest and relaxation.
Baby’s First Examination
After the first hour, your newborn will be examined by a nurse in your birth room, which will encourage your family to be part of the baby’s first exam and measurement.
Your Pediatrician is Notified
Your pediatrician will be notified about your birth. If you do not have a preselected pediatrician or one with privileges at the hospital, your baby will be seen by the on-call pediatrician.
Transition to Your Hospital Room
You and your baby will remain in Labor and Delivery for approximately one to two hours before being moved to the room where you will stay for the rest of your visit.
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Mom’s Recovery: What to Expect
How Long You Will You Stay
Typically, you will be discharged between 24 and 48 hours after a vaginal delivery. For a cesarean, you will can be discharged between 48 and 72 hours after surgery. Exceptions exist for shorter and longer hospital stays, if desired or needed. Talk with your nurse about when you hope to be discharged.
Get Up and Walk
Within six hours of your birth, your nurse will help you get out of bed to walk around. Walking will improve your circulation and prevent blood clots.
Pain Management During Your Stay
We encourage you to be proactive about your pain management while you are at Texas Health Plano. If you experience discomfort, please tell your nurse as soon as possible. Your nurse will discuss options for safely reducing your pain.
You Will Be Visited Hourly
Your nurse or a care assistant will regularly come by to check on you. If you would like less frequent visitations, just let the nurse know.
When Mom Can Eat
After an uncomplicated vaginal delivery, a mom can eat as soon as she desires. Following a cesarean, a nurse will offer liquids and within six hours, you will be eating regular food.
Baby’s Hospital Stay: What to Expect
Baby’s Screenings and Procedures
During your hospital stay, your baby will be examined by a pediatrician every day. If your pediatrician has privileges at the hospital, they or someone from their practice, will visit you daily. If your pediatrician is not on the medical staff, you will be visited by an on-call pediatrician. In additional, your newborn will have several tests that may include:
- Blood screen (age 24 hours)
- Hearing screen
- Heart screen (age 24 hours)
- Car-seat screen (when applicable)
Circumcision for a boy infant may be completed during the hospital stay, if desired. In most cases, your baby is returned to you within an hour of the procedure.
Where Baby Will Stay
Texas Health Plano works to minimize separation of moms and babies. We encourage moms to keep their babies in their hospital rooms (including nighttime), a practice called rooming-in. Even the baby's evaluations and examinations may take place in mom's rooms. Moms also have an opportunity to learn their babies’ cues with hospital personnel nearby to answer questions and offer education. With support and guidance from experienced nurses, parents gain the skills needed to confidently care for their babies, in the comfort of their hospital rooms.
Your Mother and Baby Room
The Mother-Baby area is as warm and inviting as are the family and friends that surround you.
Location and Parking
When visiting a patient in Postpartum, you can park in front of the hospital or in the parking garage. For safety reasons, after 10 p.m. the only entrance open to the public will be through the emergency room. Valet parking is also available Monday through Friday, 9 a.m. to 5 p.m., for a fee.
What’s In Your Room
The Mother-Baby area has spacious rooms for families to comfortably stay after the birth of the baby. While at the Texas Health Plano, families enjoy private, spacious rooms with TVs and a couch for dad or the support partner. There are also free on-demand movies available in the rooms.
Visitors and Quiet Time
Visiting hours are from 9 a.m.to 9 p.m., however the Postpartum unit has Quiet Time daily from 1 p.m. to 3 p.m. to give parents a time to rest and bond with their babies. During this time the hall lights are dimmed, and there will be no unnecessary interruptions by staff, however, nurses and physicians will still enter as needed. We encourage you not to have visitors during quiet time so that you can rest.
Celebration Meal and Dining
To celebrate the arrival of your baby, Texas Health Plano offers a gourmet celebratory meal of steak and lobster (a vegetarian option is also available) for the parents to enjoy during their stay. After delivery, mom will receive a menu to select the celebratory meal for herself and her guest.
Room Service Dining
Moms can order Gourmet Café room service from 7 a.m. to 7 p.m., seven days a week. To order room service, dial xFOOD (972-981-3663).
There is a Vibe Fresh Market on the second floor of Tower B that offers quick self-serve food items 24 hours a day
Local Restaurant Guide
The nurses’ station has a resource guide with local restaurants that deliver to the hospital.
Birth Certificate and Social Security
During your hospital stay, a coordinator will contact you to complete the necessary paperwork to record your baby’s birth. You will be given documentation that can be sent to your insurance company.
Texas Health does not keep a copy of the birth certificate or Social Security information.
During your hospital stay, your nurse will be the primary contact for breastfeeding education. Lactation consultants are also available seven days a week to provide one-on-one assistance in the privacy of your room. In addition, a weekly breastfeeding class is held in the hospital. Outpatient consultations are also available once you and baby are home. Speak to a lactation consultant by calling 972-981-8454.
Breast Pump Rentals
You can choose where you get your breast pump. Rent a breast pump.
Before You Go Home
Even if your doctor declares that you are ready to go home, there is still a process that needs to be completed for your safety and security.
Things to Discuss with Your Family
Are you ready and do you have the things you need before going home? Discuss these questions with your family (If you have questions or concerns, please talk with your nurse):
- When do I think I will be going home (day and time)?
- How am I getting home?
- Who will help me at home?
- Do I have the supplies I need?
Steps that Happen on Discharge Day
Before you go home, the following must be completed:
- Your baby’s heart screening and newborn screening test were completed at age 24 hours
- Your OB/GYN has visited and said you can go home
- The pediatrician has visited and said your baby can go home
- You rented a breast pump, if desired
- Your newborn’s hearing check is completed
- Your prescriptions have been ordered or sent to your pharmacy
- You have reviewed your medications with a nurse
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Location and Parking
The High-Risk Pregnancy Care unit is located on the third floor of Tower B.
The High-Risk Pregnancy Care unit has 20 spacious rooms that allow patients to stay in hotel-like surroundings with gourmet room service. Each patient has a private room designed to provide comfort and convenience with amenities such as a personal refrigerator, free on-demand movies and other furnishings for those who may have a longer-than-expected stay.
Visiting hours are open. However, visitors who arrive after 9 p.m. can only enter through the emergency room.
Amenities During Your Stay
For mothers facing long stays during their pregnancy, Texas Health Plano offers a number of classes, activities and educational opportunities to help pass the time, provide support and prepare for the arrival of the baby. Support programs available may include:
- Craft support groups
- Childbirth education offered at the bedside
- Visits from pet-therapy dogs
- Bedside baby showers
- Gourmet room service
- Personalized tours of the NICU (if desired)
Learn More about High-Risk Care
If you have a high-risk pregnancy, you or your baby might be at increased risk of health problems before, during or after delivery. Learn more about navigating a high-risk pregnancy and what it means for your care.
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